Sales Associate - Korean/Chinese Market

Wismettac Asian Foods•Hanover, MD

About The Position

Wismettac Asian Foods, Inc. is seeking a motivated, personable Sales Associate with Korean or Chinese (Mandarin) language skills. The role focuses on building and maintaining customer relationships, introducing products, identifying opportunities to grow business, and providing service throughout the sales process. The position suits someone who enjoys working with people, is interested in sales and the food industry, and is outgoing, organized, and relationship-oriented. The Sales Associate works with customers and prospective customers in an assigned territory, visiting their locations and supporting their needs. The role collaborates with sales, warehouse, logistics, accounting, and management teams. It involves regular travel, possibly including overnight travel depending on the territory. Work may exceed 40 hours per week based on business needs and customer schedules. Physical activities may include extended standing and walking, and occasionally handling or carrying product samples weighing up to 50 pounds.

Requirements

High school diploma or GED.
Fluent Korean or Chinese communication skills.
Basic to conversational English communication skills.
Valid U.S. driver's license and ability to travel to customer locations.
Strong communication and interpersonal skills.
Professional, friendly, and approachable personality.
Ability to work independently and as a team player.
Ability to organize and prioritize multiple tasks in a fast-paced environment.
Basic computer skills, including Microsoft Word and Excel.
Willingness and ability to learn company systems, including Oracle ERP.

Nice To Haves

Previous sales or customer-facing sales experience.
Experience or knowledge in the food, grocery, restaurant, foodservice, or Asian food industry.
Knowledge of Asian food products and/or food distribution.
Experience developing and maintaining customer relationships.
Experience working toward sales goals or quotas.

Responsibilities

Develop and maintain relationships with existing and prospective customers within an assigned territory.
Visit customer and prospective customer locations to provide product information, sales support, and solutions based on their needs.
Sell and promote Wismettac products while working toward territory sales goals.
Identify opportunities to grow existing accounts and develop new business.
Communicate regularly with customers and make in-person visits to build relationships.
Introduce customers to new products, promotions, and services.
Understand customer needs and recommend appropriate products and solutions.
Share customer feedback, market trends, and business opportunities with management and relevant departments.
Work with sales, warehouse, logistics, accounting, and management teams to support customer needs and sales objectives.
Follow established sales plans, pricing guidelines, and management direction.
Assist with accounts receivable collection efforts when needed.
Maintain accurate customer and sales information in company systems.
Complete sales activity and other required reports on time.
Assist with territory sales planning and inventory activities.
Attend quarterly inventory counts.
Perform other duties as assigned.