Logistics Sales Associate (Bilingual Chinese) (EM7210)

Samsung SDS America•Plano, TX

5d•Onsite

About The Position

The Logistics Sales Associate develops new business opportunities, acquires customers, and supports revenue and profitability growth across international freight forwarding, domestic transportation, and integrated third-party logistics (3PL) services. The role involves proactive prospecting, cold calling, customer visits, lead generation, RFQs/RFPs, and creating customized logistics proposals. Target industries include manufacturing, automotive, high-tech, renewable energy (Solar and ESS/BESS), project cargo, and other industries with logistics needs. The associate works with internal Pricing, Operations, Legal, Marketing, and Claims teams, as well as overseas partners, to provide competitive logistics solutions and support successful service delivery. The role also manages customer relationships, sales pipelines, negotiations, contract coordination, operational concerns, and financial matters such as accounts receivable and payable. The position is onsite in Plano, Texas, and requires willingness to travel up to 30% in the U.S. Bilingual English and Mandarin Chinese proficiency is strongly preferred.

Requirements

Bachelor’s degree required.
At least 3 years of experience in logistics or 3PL transportation sales roles in the logistics industry.
Proven sales experience in logistics, freight forwarding, or related industries.
Thorough professional understanding of domestic and international transportation, including trucking, air, and ocean modes.
Proactive, positive attitude with strong relationship-building and business-development skills.
Understanding of logistics operations, pricing, and financial basics, including AR/AP.
Excellent communication, presentation, and problem-solving skills.
Strong organizational skills and ability to manage multiple priorities.
Self-motivated, enthusiastic team player.
Proficiency in Microsoft Office, including PowerPoint, Excel, Word, and Outlook.
Willingness to travel up to 30% in the U.S.

Nice To Haves

Bachelor’s degree in Business, Marketing, Logistics, Supply Chain, or a related field.
Experience with consulting-based logistics proposals.
Bilingual proficiency in English and Mandarin Chinese, with excellent verbal and written communication skills in both languages.

Responsibilities

Identify and engage prospective customers through cold calling, networking, sales tools, market research, and customer visits.
Prepare and present customized logistics proposals for air and ocean freight, drayage, customs clearance, domestic transportation, integrated 3PL solutions, and project logistics, including out-of-gauge, oversized, and heavy-haul cargo.
Participate in RFQs/RFPs and follow up on sales opportunities.
Identify upselling and cross-selling opportunities in new and existing accounts.
Develop relationships with overseas freight forwarders and logistics partners to generate international business opportunities.
Manage sales activities from lead generation through proposal development, negotiation, and contract closure.
Work toward assigned revenue, gross profit, and new-customer acquisition targets.
Develop and maintain a qualified sales pipeline using CRM and other sales tools.
Conduct regular customer meetings and follow up on prospective business.
Collaborate with Pricing to obtain competitive freight rates and develop profitable proposals.
Coordinate with Legal on contract review and execution; support pricing negotiations, contract discussions, and service agreement preparation.
Serve as a key commercial contact for customers and coordinate with Operations to support smooth service delivery.
Assist in resolving operational and service-related issues to maintain customer satisfaction.
Monitor accounts receivable and payable and ensure timely collection and payment.
Coordinate with Claims and Customer Service to resolve complaints and service-related issues.
Build and maintain client relationships, provide updates and industry insights, and proactively address potential concerns.
Coordinate with Marketing, Operations, Pricing, Legal, Claims, and internal resources to support customer needs, account growth, and service quality.
Provide management with regular updates on sales performance, pipeline, AR/AP status, and business opportunities.
Share insights on market trends, competitor activity, and potential opportunities.

Benefits

Medical, dental, vision, and prescription coverage.
401(k) with company match.
Flexible Spending Accounts (FSAs) for healthcare or dependent-care expenses.
Paid time off and company-paid holidays.
Paid family, medical, bereavement, and parental leave.
Company-paid life, short-term disability, and long-term disability insurance.
Employee discounts on Samsung products and services.
Wellness programs, including fitness incentives and mental health support.
Learning and development programs, tools, and resources.
Service awards and recognition.
Subsidized lunch.
Quarterly sales bonus based on operating profit and sales revenue achievement against KPI/revenue targets.