Sales Associate - Korean/Chinese Market

Wismettac Asian Foods, Inc.•Hanover, MD
•$48,000 - $65,000

About The Position

Wismettac Asian Foods, Inc. is seeking a motivated, personable Sales Associate with Korean or Chinese (Mandarin) language skills. The role builds and maintains customer relationships, introduces products, identifies opportunities to grow business, and provides service throughout the sales process. The Sales Associate works with customers in an assigned territory and collaborates with sales, warehouse, logistics, accounting, and management teams to support customer needs and sales objectives. The position involves regular travel to customer locations within the assigned territory; some overnight travel may be required depending on the territory. Work may exceed 40 hours per week based on business needs and customer schedules. The role may involve extended periods of standing and walking and occasionally handling or carrying product samples weighing up to 50 pounds.

Requirements

  • High school diploma or GED.
  • Fluent Korean or Chinese (Mandarin) communication skills.
  • Basic to conversational English communication skills.
  • Valid U.S. driver's license and ability to travel to customer locations.
  • Strong communication and interpersonal skills.
  • Professional, friendly, and approachable personality.
  • Ability to work independently and as part of a team.
  • Ability to organize and prioritize multiple tasks in a fast-paced environment.
  • Basic computer skills, including Microsoft Word and Excel.
  • Willingness and ability to learn company systems, including Oracle ERP.

Nice To Haves

  • Previous sales or customer-facing sales experience.
  • Experience or knowledge in the food, grocery, restaurant, foodservice, or Asian food industry.
  • Existing knowledge of Asian food products and/or food distribution.
  • Experience developing and maintaining customer relationships.
  • Experience working toward sales goals or quotas.

Responsibilities

  • Develop and maintain relationships with existing and prospective customers within the assigned territory.
  • Visit customers and potential customers to provide product information, sales support, and needs-based solutions.
  • Sell and promote company products while working toward territory sales goals.
  • Identify opportunities to grow existing accounts and develop new business.
  • Communicate regularly with customers, including through in-person visits.
  • Introduce customers to new products, promotions, and services.
  • Understand customer needs and recommend appropriate products and solutions.
  • Communicate customer feedback, market trends, and business opportunities to management and appropriate departments.
  • Work with sales, warehouse, logistics, accounting, and management teams to support customers and sales objectives.
  • Follow established sales plans, pricing guidelines, and management direction.
  • Assist with accounts receivable collection efforts when needed.
  • Maintain accurate customer and sales information in company systems.
  • Complete sales activity and other required reports in a timely manner.
  • Assist with territory sales planning and inventory activities.
  • Attend quarterly inventory counts.
  • Perform other duties as assigned.
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