Sales Associate

EssilorLuxottica Group•San Juan, PR

About The Position

The Sales Associate helps establish LensCrafters as a premier destination for vision needs by delivering a high-quality eye care and eyewear experience to every patient and customer. The role supports sales goals, recommends lenses and coatings using optical prescriptions, and assists customers with selecting frames and vision solutions. The associate also takes optical measurements, contributes to a positive and inclusive store environment, and helps keep displays and inventory clean, attractive, and organized.

Requirements

High school diploma or GED.
At least 1 year of experience in retail or customer service.
Familiarity with point-of-sale systems, computers, and calculators, along with basic phone and math skills.
Ability to embrace new technology and change while maintaining a high level of accuracy.
Ability to use sales skills, take accountability for sales results, and work toward goals.
Strong oral and written communication skills.
Self-motivation and demonstrated ability to multitask and respond flexibly in a quickly changing environment.

Responsibilities

Consistently deliver the sales plan and company objectives by cultivating existing customer relationships and building new ones.
Use optical prescriptions to recommend specific lenses and lens coatings.
Assist patients in selecting frames and coordinate frames with optical measurements to help customers choose vision solutions.
Conduct measurements using appropriate optical tools and consult with an Optician as needed.
Contribute to a positive store environment and foster professional relationships with peers, management, doctors, and support staff.
Maintain the appearance of the store and keep displays and inventory clean, attractive, and organized.
Help foster an inclusive culture by treating customers and colleagues with respect.