PT Sales Associate

Lovesac Company•Freehold, NJ

2d•Onsite

About The Position

Lovesac is a fast-growing, design-driven furniture brand that creates adaptable furniture, including Sacs and customizable Sactionals. Sales Associates connect with customers, help them design products for their lifestyles and spaces, and represent the Lovesac brand with integrity in a fast-paced, customer-first store environment. They build relationships that extend beyond individual transactions and contribute to an inclusive, positive team culture. The role combines active selling and customer support with daily store operations. Associates guide customers through the sales journey, educate them about products, follow up on quotes, and work toward sales goals and key performance indicators. They also support store standards, inventory, promotions, opening and closing, and special projects. This position requires regular work during high-traffic periods, including weekends, holidays, and nights. Associates may need to travel to local stores, third-party vendors, or occasional meetings. The role involves standing and walking for up to eight hours per shift, moving furniture weighing up to 75 pounds, assembling furniture on the sales floor, and performing physical activities such as bending, twisting, kneeling, reaching, stooping, crawling, and climbing.

Requirements

Must be at least 18 years of age.
At least 1 year of experience in retail or customer service.
Must regularly work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
Ability to travel as required by the Company to local stores, third-party vendors, and occasional meetings using various forms of transportation.
Excellent judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, privacy, and the safety of people and property.
Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
Ability to stand and walk for extended periods, up to 8 hours per shift.
Ability to move objects, including medium to large furniture items weighing up to 75 pounds, and assemble furniture on the selling floor.
Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers and actively sell using the Lovesac selling process.
Maintain a personal quote pipeline and follow up with customers to drive conversion.
Build customer connections that support loyalty, repeat business, and brand advocacy.
Manage the customer journey from identifying needs through service and relationship-building.
Demonstrate product knowledge, provide brand tours and product education, and close sales.
Meet and exceed sales goals and key performance indicators through disciplined execution.
Contribute to an inclusive and respectful environment for customers and teammates.
Remain accountable, flexible, receptive to feedback, and willing to learn and grow.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems and data to prioritize work and support efficient, customer-focused execution.
Follow brand standards, safety requirements, and policies while helping protect customers, property, and the business.
Take on additional priorities and special projects as needed.
Travel, as required, to local stores, third-party vendors, and occasional meetings.

Benefits

Performance-based quarterly bonus
Competitive hourly wage
401(k) with company match
Legal and ID theft plans
Paid time off and holiday pay
Associate Resource Groups
Lovesac Gives Back
Verizon employee discounts
Employee Assistance Program (EAP)
Access to discounted health benefits
Wellness and gym discount
Up to 26 hours of paid time off within the fiscal calendar year
Pay at 1.5 times the regular rate for hours worked over 40 in a work week
Paid sick and safe leave may be available to part-time associates in certain jurisdictions
Pay at 1.5 times the regular rate for hours worked on specified holidays