Sales Associate

Carters Inc.•Waipahu, HI
•$16 - $18•Onsite

About The Position

As a Sales Associate at Carter’s, you will be a welcoming first point of contact for growing families. You will help customers find products for babies and young children and support them through important moments in their parenting journey. The role is based in a welcoming and inclusive environment that values employees’ skills and talents. Carter’s describes itself as the largest North American apparel retailer exclusively for babies and young children, with Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company emphasizes its close-knit culture, teamwork, flexibility, and investment in employee training and development. This position offers schedules intended to support work-life balance, mental health benefits, a 30% brand discount, referral bonuses, and access to the Advance You Program, which can support tuition-free GED or bachelor’s degree study or English-language learning. Employees may develop skills and grow in their current role or beyond.

Requirements

  • A positive, solutions-oriented mindset.
  • Demonstrated customer service and customer engagement skills.
  • Effective, professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Welcome customers warmly and assist them with product styles, features, and benefits.
  • Proactively resolve customer issues and assist multiple customers in a busy retail environment.
  • Support customers with omnichannel services as needed to provide a positive shopping experience.
  • Execute and expedite point-of-sale and register transactions.
  • Complete floor replenishment and shipment tasks as needed.
  • Explain current promotional events and the brand loyalty program, including credit, to customers.
  • Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

  • Schedules designed to support work-life balance.
  • Mental health benefits.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
  • Advance You Program access for tuition-free GED or bachelor’s degree study, or English as a second language learning.
  • Professional and personal development opportunities.
  • Development programs to support growth in the current role and beyond.
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