Sales Associate

Carters Inc.

6d

About The Position

As a Sales Associate at Carter’s, you will be the first face of the brand for growing families. You will welcome customers, help them find products for babies and young children, and support them through the many moments in their parenting journey. You will work in a welcoming and inclusive retail environment, helping customers have a positive shopping experience while contributing to store operations.

Carter’s describes itself as the largest North American apparel retailer exclusively for babies and young children, with the Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company provides training and development programs and opportunities to build skills and grow in the role and beyond. The position may suit someone seeking seasonal work or a longer-term career.

Requirements

• A positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers warmly and assist them with product styles, features, and benefits.
• Proactively resolve customer issues and assist multiple customers in a busy retail environment.
• Assist with omnichannel shopping needs to help ensure a positive customer experience.
• Execute and expedite point-of-sale and register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules intended to support work-life balance.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree completion or English-as-a-second-language learning.
• Professional and personal development opportunities.
• Development programs to support growth in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed