Sales Associate

Castle Volkswagen of Schaumburg • Schaumburg, IL

6d • $60,000 - $150,000

About The Position

The Sales Associate helps customers select and purchase vehicles by building rapport, understanding their needs and budget, explaining vehicle features, and negotiating payment terms. The role focuses on customer satisfaction and loyalty through follow-up after purchases and helping customers transition to the Service Department for vehicle needs. Compensation is performance-based and depends on experience and location.

Requirements

• Previous automotive sales experience.
• Proven track record of strong performance.
• Self-starter mentality and motivation to succeed.
• Drive to become a product expert.
• Excellent communication skills with customers and team members.
• Professional, well-groomed personal appearance.
• Ability to work flexible hours and weekends.
• Valid driver’s license and ability to meet insurability guidelines.

Responsibilities

• Use consultative selling skills to help customers select vehicles by asking questions and listening to their responses.
• Build and nurture customer relationships to develop a strong client base.
• Learn vehicle offerings, optional packages, and technologies; provide professional demonstrations of new and used vehicles.
• Follow up with buyers to support customer satisfaction and referral business.
• Overcome objections and negotiate payment terms.
• Report objectives, planned activities, reviews, and analysis to the Sales Manager.
• Follow up with customers to support their experience and help transition them to the Service Department.

Benefits

• Competitive salary with performance-based incentives.
• Supportive and collaborative work environment.
• Opportunities for growth and career advancement.
• Comprehensive training and access to industry-leading tools and technology.
• Benefits package, including health insurance and 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed