Full Time - Sales Associate - Paint - Day

Lowe's Home Centers•Northridge, CA

About The Position

The Sales Associate works as a Customer Service Associate in the Paint department at Lowe’s. The role welcomes customers, helps them locate and select products and services for home improvement projects, answers questions, and provides friendly, professional service. Associates may help handle merchandise, replenish shelves, process orders and deliveries, prepare merchandise such as tinting and mixing paint, and guide customers through shopping or checkout. Most of the day is spent listening to customers, answering questions, and organizing merchandise. Associates may cross-train in other store areas and perform other duties as assigned. The position may involve occasional travel to meetings, training, or neighboring stores. Work may take place inside or outside and may involve varying climates, noise, moving or shaking objects and equipment, and lifting merchandise in accordance with safety guidelines.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly and professional customer service.
  • Assist customers with locating and handling merchandise.
  • Down stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Accurately process orders and deliveries so customers receive merchandise as expected and on time.
  • Cross-functionally train in other store areas to help provide customer service.
  • Prepare merchandise based on customer needs, including tinting and mixing paint.
  • Guide customers through shopping or checkout.
  • Perform other duties as assigned.

Benefits

  • Health insurance options
  • Tuition assistance and education support programs
  • Company-matching 401(k)
  • Employee Stock Purchase Plan
  • 10% associate discount and broad discount platform
  • Track to the Trades program and trade skills scholarships
  • Dental insurance
  • Vision insurance
  • Life and disability insurance
  • Paid time off, including vacation, holidays, sick time, and volunteer time
  • Flexible spending and health savings accounts
  • Employee Assistance Program with work/life services and no-cost counseling
  • Business Travel Accident insurance
  • Maternity and parental leave
  • Adoption assistance
  • Learning and development opportunities
  • Potential annual bonuses, deferred compensation plan, and grant awards, based on eligibility
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