Full Time - Sales Associate - Paint - Day

Lowe's Home Centers•Staunton, VA

About The Position

The Sales Associate works as a Customer Service Associate in Lowe’s Paint department, welcoming customers and helping them find products and services for home improvement projects. The role involves listening to customers, answering questions, selecting and handling merchandise, organizing and replenishing shelves, and preparing merchandise such as tinting and mixing paint. Associates may occasionally load merchandise, process orders and deliveries, guide customers through shopping or checkout, and cross-train in other store areas. The work may take place indoors or outdoors and can involve varying weather conditions, noise, and moving equipment or objects. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
  • Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
  • Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
  • Military or veteran background.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate, select, and handle merchandise.
  • Down-stock merchandise by finding empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately and on time.
  • Cross-functionally train in other store areas to support customer service.
  • Prepare department merchandise based on customer needs, including tinting and mixing paint.
  • Guide customers through shopping or checkout.
  • Occasionally load merchandise.
  • Complete other duties as assigned.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life and disability insurance
  • Paid time off, including vacation, holidays, sick and volunteer time, based on role, tenure, and locality
  • Flexible spending and health savings accounts
  • 401(k) retirement account with company match
  • Employee Assistance Program, including work/life services and no-cost counseling
  • Tuition assistance and trade skills scholarships
  • Business Travel Accident insurance
  • Maternity and parental leave
  • Adoption assistance
  • Associate discount and broad discount platform
  • Potential annual bonuses, Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards, based on eligibility
  • Flexible schedules
  • Track to the Trades program
  • Learning and development opportunities
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