Full Time - Sales Associate - Paint - Day
About The Position
As a Customer Service Associate in the Paint department, you provide friendly, professional service to customers shopping at Lowe’s. You welcome customers, help them locate and select products and services for their home improvement needs, answer questions, and help ensure their needs are met. The role involves listening to customers, organizing and replenishing merchandise, processing orders and deliveries, and preparing merchandise such as tinting and mixing paint. You may occasionally load merchandise and cross-train in other store areas. Work may involve indoor and outdoor conditions, changing weather, noise, and moving or shaking objects and equipment. Occasional travel to meetings, training, or neighboring stores may be needed, but regular travel is not required.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and deliver friendly and professional customer service.
- Help customers locate and handle merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help deliver customer service.
- Prepare merchandise in the department based on customer needs, including tinting and mixing paint.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance options
- Tuition assistance
- Company-matching 401(k)
- Optional Employee Stock Purchase Program
- 10% Associate Discount
- Track to the Trades program
- Health, dental, and vision insurance
- Life and disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, depending on role, tenure, and locality
- Flexible spending and health savings accounts
- Employee Assistance Program with concierge, work/life services, and no-cost counseling
- Trade skills scholarships
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Broad discount platform
- Potential annual bonuses, deferred compensation plan enrollment, and grant awards, depending on eligibility
- Learning and development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
