Full Time - Sales Associate - Paint - Day

Lowe's Companies, Inc.•Santa Fe, NM
•Onsite

About The Position

As a Customer Service Associate in the Paint department, you provide friendly, professional customer service and help shoppers find products and services for their home improvement needs. You assist customers with product selection, locating and handling merchandise, shopping or checkout, and related department tasks. Responsibilities may vary based on department needs and may include tinting and mixing paint. Associates may also cross-train in other store areas and occasionally load merchandise. The role may involve occasional travel to meetings, training, or neighboring stores, but does not require regular travel. Work conditions vary by location and may include indoor and outdoor environments, extreme heat or cold, wet, damp, humid, windy, or drafty conditions, noise, and moving or shaking objects and equipment. Lifting practices vary by role, weight, and volume. Single lifts are limited to 75 pounds, team lifts are used minimally starting at 75 pounds or when needed, and powered equipment should be used as required with proper training or assistance.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
  • Follow lifting guidelines, including limiting single lifts to 75 pounds and using team lifts or powered equipment as required.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate and handle merchandise.
  • Replenish merchandise by identifying empty shelf areas and down stocking supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-functionally train in other store areas to support customer service.
  • Prepare merchandise according to customer needs, including tinting and mixing paint for this department.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.
  • Occasionally travel to meetings, training, or to support neighboring stores.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% Associate Discount.
  • Track to the Trades program.
  • Competitive pay.
  • Flexible schedules.
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