Sales Associate/Retail Clerk

City of Alexandria•Alexandria, MN

1d•Onsite

About The Position

The City of Alexandria is hiring a Liquor Store Associate for its Plaza Liquor and Downtown Liquor locations. The position provides knowledgeable, courteous customer service while supporting sales, stocking, merchandising, public relations, and general store maintenance. Associates help customers select products, operate the register, maintain store presentation, and support daily operations. They also verify customers’ ages, enforce alcohol-sale laws and store policies, and help protect store assets. The role works under the general supervision of the Liquor Operations Manager or designee and does not exercise supervision, though it may include providing work direction to evening and weekend employees in the manager’s absence. The schedule is flexible based on business needs and staffing levels. Shifts typically last 4–8 hours, with a maximum of 29 hours per week. Most weeks include weekday closing shifts and Friday or Saturday closing shifts. Employees must be available at least one Sunday per month and during holiday weeks or weekends. The schedule may change as needed. The position is located at Plaza Liquor or Downtown Liquor in Alexandria, Minnesota. It is not eligible for benefits, but employees are eligible for Earned Sick and Safe Time (ESST) and PERA.

Requirements

High school diploma.
At least 18 years of age.
Some retail sales experience.
Experience operating a computerized cash register.
Must pass a background investigation, including a consumer report.
Valid driver’s license.
Knowledge of proper methods for meeting and serving the public.
Knowledge of acceptable identification and ability to enforce Minnesota laws relating to underage sales.
Working knowledge of liquor-store stocking and sales techniques.
Ability to greet and assist customers courteously and professionally.
Ability to establish and maintain effective working relationships with employees and the public.
Ability to operate a computerized cash register, make change, and balance a cash drawer.
Ability to represent the City positively and professionally and enforce store policies and applicable laws.
Honesty and trustworthiness.
Ability to lift and carry up to 50 pounds repeatedly when handling merchandise, with or without reasonable accommodation.
Regular and timely attendance; availability for varied shifts, including evenings and weekends.

Nice To Haves

Previous experience with municipal retail liquor operations.
Two years of retail sales experience.
Some completed college coursework.
Hotel, restaurant, or convenience store experience.
Experience with sales and marketing.

Responsibilities

Operate a computerized cash register; sell products, make change, package and carry out merchandise, and close out tills at the end of shifts.
Assist customers with product selection and utilization, respond to inquiries, and direct customers to the appropriate store section.
Verify customers’ age identification and follow applicable alcohol-sale laws and store policies.
Maintain customer relations and monitor the store for security, safety, and protection of store assets.
Clean and dust shelves and bottles, stock shelves and coolers, and maintain the overall appearance of the store.
Bring replacement stock from the storeroom, mark prices, and arrange merchandise attractively and orderly.
Unload and count incoming freight, compare it against the bill of lading, and transport it to the appropriate storage area.
Follow established freight rotation and storage procedures.
Perform electronic data entry, including new items, pricing changes, inventory changes, and backups.
Assist in training and directing new staff members or sales associates.
May provide work direction to evening and weekend employees when the Liquor Store Manager is absent.