Sales Associate/Clerk

Smoker Friendly (Smoker Friendly West Virginia)•Spencer, WV

About The Position

The Sales Associate/Clerk works in a fast-paced, customer-oriented environment, providing sales and service and an exceptional experience for Smoker Friendly customers. The role helps customers identify products and make selections and purchases, processes payments, stocks products, and maintains a clean and organized store. Duties and activities may change over time and are not limited to those listed in the job description.

Requirements

  • Must be at least 21 years of age.
  • High school diploma or General Education Degree (GED).
  • At least one year of retail sales or customer service experience.
  • Ability to lift at least 30 pounds and stand for long periods, with or without accommodation.
  • Ability to perform multiple duties at once.
  • Ability to work well individually and within a team setting.
  • Above-average communication and problem-solving skills.
  • Regular and routine attendance is required.

Responsibilities

  • Identify sales opportunities through customer interaction and engagement.
  • Support the customer experience and increase sales through product knowledge and suggestions.
  • Offer customers alternative product ideas or suggestions.
  • Support the store’s sales goals.
  • Operate a cash register and other point-of-sale equipment.
  • Count money and customer change and process monetary transactions, including debit and credit cards.
  • Keep the store orderly by cleaning, organizing, and accurately stocking products.
  • Maintain quality control.
  • Assist management with unloading, receiving, inventorying, and placing products.
  • Assist with store security and inventory control, and report concerns.
  • Attend company, team, and training sessions as required.
  • Create a welcoming atmosphere and work well with team members and management.
  • Follow store and company policies and procedures.
  • Maintain appropriate appearance and hygiene, attendance, punctuality, and availability to work flexible schedules.
  • Perform other duties as assigned.
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