Sales Associate Key, Fair Oaks

Knitwell Group•Fair Oaks, VA
•$13 - $17•Onsite

About The Position

The Sales Associate Key provides exceptional, meaningful customer service that promotes Talbots products and builds brand relationships. The role supports the management team in building store business, helps achieve sales and service metrics, and contributes to operational excellence. It may include leading or supervising others on occasion and opening or closing the store. This is a regular, part-time position at the Fair Oaks store in Fairfax, Virginia.

Requirements

  • Demonstrated ability to create a customer-focused selling culture.
  • Customer-centric mentality and commitment to exceptional customer experiences.
  • Ability to build and cultivate relationships.
  • Ambition and passion for achieving individual and team goals.
  • Passion for selling and ability to find thoughtful ways to make the most of store traffic.
  • Excellent verbal communication skills and a high level of integrity.
  • Ability to work cooperatively in a diverse work environment.
  • Comfort with climbing ladders, moving regularly, and standing for extended periods.
  • Ability to bend, reach, stretch, and lift, carry, or move at least 40 lbs.
  • Technological aptitude to use POS, computer, iPad, and handheld systems.
  • Flexible availability to work evenings, weekends, and holidays based on business needs.

Responsibilities

  • Provide exceptional customer service that promotes products and builds brand relationships.
  • Assist the management team in building store business.
  • Serve multiple customers, multitask, and handle projects simultaneously.
  • Stay informed about fashion trends, new arrivals, and product details such as fit, color, and fashion.
  • Use product knowledge and fashion expertise to create outfits and recommend items that meet customers’ needs.
  • Build and maintain positive working relationships that support a productive work environment.
  • Communicate store information, brand initiatives, discrepancies, and other relevant information to management.
  • Achieve sales and service metrics, including Talbots Classic Awards.
  • Participate in learning opportunities and accept direction, coaching, and feedback to improve individual performance.
  • Support operational excellence and manage inventory according to procedures, including filling orders, recalls, recovery, replenishment, and re-ticketing.
  • Plan and prioritize tasks to meet customer and business needs.
  • Lead or supervise others on occasion and open or close the store.
  • Understand customer needs and wants through intentional conversation.

Benefits

  • Incentive opportunities.
  • Comprehensive benefits packages available to full-time and eligible part-time employees.
  • 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
  • Referral Incentive Program.
  • Discounts on travel, shopping, concerts, and more.
  • Growth and development opportunities.
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