Seasonal Retail Sales Associate, Fair Oaks

Macy's•Fairfax, VA

2d•Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with products and services, and build trust and loyalty while working toward sales goals. The role includes customer engagement and selling on the sales floor and in fitting rooms, maintaining a clean, organized, inviting and shoppable space, and supporting store and team results. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling products, trends and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome customers, build relationships through personal conversations, recover the sales floor and fitting rooms, update signs and pricing, and assist with merchandise moves. They share loyalty program benefits, help customers complete their purchases, and provide a sincere closing interaction. This is a seasonal position. Schedules include weekend shifts, and availability needs may include days, evenings, weekends and holidays. Hours depend on business needs and colleague availability. The position requires regular attendance and punctuality, customer and team communication, technology use, and physical activity including standing, lifting and reaching. Macy’s offers competitive pay and benefits, including health and wellness coverage, a 401(k) match, paid time off and holidays, learning and leadership development, colleague resource groups and volunteer opportunities. Additional offerings include merchandise discounts, performance-based incentives, annual merit review, and an Employee Assistance Program.

Requirements

Flexible availability, including days, evenings, weekends and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
Enjoyment of meeting people, learning about them and sharing information.
Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
Comfort using electronic devices and technology.
Ability to talk, lift, move constantly, stand and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds; ability to stoop, kneel, crouch, climb ladders and reach, including above eye level.
Close vision, color vision, depth perception and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Create standout shopping experiences through genuine hospitality and personalized customer recommendations.
Engage customers, build relationships and loyalty, and work toward daily sales goals.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Review sales goals, product information, trends and promotions to prepare for customer interactions.
Keep the sales floor and fitting rooms clean, organized and shoppable by recovering merchandise, updating signs and pricing, and assisting with merchandise moves.
Help customers complete purchases and provide a sincere closing interaction.
Collaborate with colleagues to support store and individual results.

Benefits

Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice