Retail Sales Consultant - Seasonal - Fair Oaks Mall - Fairfax, VA

Swarovski • Fairfax, VA

3d • Onsite

About The Position

As a Retail Sales Consultant at Swarovski, you will deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for Swarovski products while achieving sales goals and contributing to a vibrant team. You will build customer relationships through storytelling, promote loyalty, use digital tools to enhance the customer experience, and help maintain a welcoming and organized store environment.

Swarovski creates crystal-based products, including crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. Sustainability and responsibility are central to the brand, alongside individuality, diversity, and inclusion. Swarovski is an equal opportunity employer committed to fair, inclusive recruitment and a workplace where everyone feels they belong.

Requirements

• Passion for fashion, luxury, or lifestyle brands.
• Experience in a multicultural retail environment.
• Excellent, proven customer service skills and a personality that builds trust.
• Curiosity, empathy, a results-driven approach, teamwork, and a commercial mindset.
• Digital savvy and comfortable using retail technology.
• Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting customer relationships and promote loyalty programs.
• Achieve individual and team sales goals and take accountability for results.
• Collaborate with the team to create a welcoming, organized store environment.
• Stay up to date on brand product knowledge and use digital tools to enhance the customer experience.

Benefits

• Exclusive employee discounts on Swarovski products.
• Global employee assistance program with support for mental, physical, and emotional health, managerial support, and financial and legal matters.
• Comprehensive product and personal training.
• Development support and potential career progression into leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed