Sales Associate / Jewelry Consultant - Zales - Natick Mall - Natick, MA
About The Position
Zales is hiring seasonal, part-time, and full-time team members to join its Sales Team. The Sales Associate / Jewelry Consultant provides a superior experience to customers, helping them celebrate life and express love by understanding their needs and desires, presenting merchandise, and explaining product features and benefits. The role also involves explaining extended service plans and financing options and meeting individual and team sales goals. The posting describes Zales as part of Signet Jewelers, a purpose-driven company that values integrity, teamwork, inclusion, and diversity and offers opportunities for advancement through a promote-from-within philosophy.
Requirements
- A desire to help customers celebrate special moments in their lives.
- Strong customer service, sales, retail, and/or jewelry experience.
- Flexible availability during peak retail hours, including nights, weekends, and holidays.
- A positive, customer-focused approach to delivering an exceptional customer experience.
- Strong communication and relational skills.
Responsibilities
- Engage customers in conversation to understand their needs and desires.
- Present merchandise and share detailed information about product features and benefits.
- Provide information about extended service plans and financing options.
- Meet individual and team sales goals.
- Deliver an exceptional customer experience.
Benefits
- Base pay of $15.00–$24.60 plus commission on sales; final pay rate is determined based on experience and qualifications.
- Medical, dental, vision, and prescription insurance for full-time team members.
- 401(k).
- Paid time off for full-time and part-time team members.
- Paid holidays for full-time team members.
- Tuition reimbursement, including DCA courses based on position.
- Training and career development programs, including Associate Training System, Management Training System, and District Manager in Training.
- Merchandise discounts.
- Incentive trips and contests.
- Opportunities for advancement through a promote-from-within philosophy.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
