About The Position

Zales is hiring a Sales Associate / Jewelry Consultant to provide valued customers with a superior shopping experience and help them celebrate life and express love. The role involves understanding customers’ needs and desires, presenting merchandise and explaining product features and benefits, providing information about extended service plans and financing options, and meeting individual and team sales goals. The role is offered as seasonal, part-time, and full-time work.

Requirements

  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability to work peak retail hours, including nights, weekends, and holidays.
  • A positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relational skills.
  • A desire to help customers celebrate special moments in their lives.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.

Benefits

  • Base pay of $15.00–$24.60 plus sales commission; final pay rate depends on experience and qualifications.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development programs.
  • Merchandise discounts.
  • Incentive trips and contests.
  • Opportunities for advancement through a promote-from-within philosophy.
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