Sales Associate, Foot & Ankle (Memphis, TN) – Johnson & Johnson MedTech, Orthopaedics

Johnson & Johnson Innovative Medicine•Memphis, TN

2d•Onsite

About The Position

The Sales Associate, Foot & Ankle supports clients in the Memphis, Tennessee territory and is responsible for the growth and development of the Foot & Ankle healthcare professional customer base in an assigned geography. The associate develops expertise in the DePuy Synthes Foot & Ankle product portfolio and competitive products, presents and demonstrates products, and ensures their proper utilization. The role involves developing new business while supporting existing customers and collaborating with the Regional Sales Manager on business planning, targeting, and market strategy to achieve financial targets. The position includes educating surgeons and hospital staff, building clinical relationships, supporting surgical cases, and providing field and operating/emergency room consultation as needed. It also involves managing sales equipment and promotional materials, arranging timely product delivery, meeting sales goals, invoicing customers, and completing administrative duties. The associate must follow applicable laws, regulations, company policies, and procedures, and maintain high standards of professionalism, ethics, and compliance.

Requirements

One of the following education or experience pathways: a bachelor’s degree from an accredited university or college; an associate degree plus three years of relevant experience in clinical, hospital, surgical, or related environments; Certified Surgical Technician status, or highly specialized selling or medical training/certification (such as Medical Sales College), plus three years of relevant experience; or recent transition from Active Duty Military.
Ability to work in a laboratory or operating-room environment.
Strong interpersonal communication skills, including the ability to communicate with technical acumen in a hospital environment.
Negotiation, influencing, strategic thinking, problem-solving, and business-acumen skills.
Self-motivation and excellent relationship-building skills.
Internal and external customer focus.
Ability to work independently and autonomously, as well as in a matrix and team structure.
Valid United States-issued driver’s license.
Ability to travel as needed.
Residence in, or willingness to relocate to, the posted territory.
High attention to detail.

Nice To Haves

At least one year of selling, account-management, or related experience is preferred; military experience will be considered.
Preferred skills listed: account management, business behavior, collaboration, commission accounting, cultural competence, customer centricity, execution focus, goal attainment, healthcare trends, market knowledge, market research, relationship building, sales, sales presentations, sales promotions, solutions selling, sustainable procurement, and vendor selection.

Responsibilities

Develop expertise in the Foot & Ankle portfolio, new products, and competitive products.
Sell the Foot & Ankle product portfolio to new accounts and identify opportunities to grow sales with existing customers.
Educate surgeons and hospital staff on proper use of the Foot & Ankle portfolio.
Build clinical relationships with key surgeons, clinicians, and evaluators.
Maintain appropriate surgeon and resident contact with prospects and newly converted customers, and support surgeons, DPMs, and operating-room personnel during surgical cases as required.
Perform field calls for accounts in the assigned territory, including Foot & Ankle on-call duties and operating-room or emergency-room consultation as needed.
Collaborate with Trauma partners to grow and develop Foot & Ankle business in assigned geographies.
Maintain sales equipment and promotional materials in proper condition and use them in accordance with company policies and procedures.
Ensure timely product delivery to surgery sites.
Achieve business-plan objectives and sales goals or quotas through proper use of approved resources.
Complete required administrative and other assigned duties accurately and promptly.
Invoice customers accurately for products.
Follow all laws, regulations, policies, and procedures applicable to the position; maintain professionalism, ethics, and compliance, and promptly communicate legal or ethical concerns to a supervisor or the Health Care Compliance or Legal Department.