Sales Associate, Foot and Ankle - Phoenix, AZ – Johnson & Johnson MedTech - Orthopaedics

Johnson & Johnson Innovative Medicine•Phoenix, AZ
•Onsite

About The Position

The Sales Associate, Foot and Ankle supports the Phoenix, Arizona territory and is responsible for growing and developing the foot and ankle healthcare professional customer base. The role requires expertise in the DePuy Synthes Foot & Ankle product portfolio, including new and competitive products, and the ability to present, demonstrate, and ensure proper product utilization. The associate develops new business while supporting existing customers and collaborates with the Regional Sales Manager on business planning, targeting, market strategy, and achievement of financial targets. The role includes educating surgeons and hospital staff, building clinical relationships, supporting surgical cases, and providing field and operating-room consultation as needed. It also involves coordinating product delivery, maintaining sales equipment and promotional materials, meeting business-plan objectives and sales quotas, invoicing customers, and completing administrative duties. Candidates must comply with applicable laws and company policies, be able to work in a lab or operating-room environment, travel as needed, and live in or be willing to relocate to the territory.

Requirements

  • Bachelor’s degree; or an associate degree or medical certification (such as CST or PT) plus at least 2 years of professional and/or related experience; or 4 years of related experience such as Foot & Ankle, Trauma, or Orthopedics; or recent transition from active-duty military.
  • Learn and follow laws, regulations, policies, and procedures relevant to the position; maintain professionalism, ethics, and compliance, and promptly communicate legal or ethical concerns.
  • Ability to work in a lab or operating-room environment.
  • Strong interpersonal communication, technical communication, negotiation, influencing, strategic thinking, problem-solving, and business-acumen skills, including communication in a hospital environment.
  • Self-motivation and excellent relationship-building skills.
  • Internal and external customer focus.
  • Ability to work independently and autonomously, and within a matrix and team structure.
  • Valid U.S.-issued driver’s license.
  • Successfully complete a background investigation, including review of driving-record history.
  • Ability to travel as needed.
  • Residence in or willingness to relocate to the posted territory.
  • High attention to detail.

Nice To Haves

  • At least 3 years of selling, account management, or related experience.
  • Military experience is considered.

Responsibilities

  • Develop expertise in the Foot & Ankle portfolio, new products, and competitive products.
  • Sell the Foot & Ankle portfolio to new accounts and identify opportunities to increase sales with existing customers.
  • Educate surgeons and hospital staff about the proper use of the Foot & Ankle portfolio.
  • Establish and build clinical relationships with surgeons, clinicians, and evaluators.
  • Maintain appropriate surgeon and resident contact with prospects and newly converted customers; support surgeons, podiatrists, and operating-room personnel during surgical cases as required.
  • Make field calls for accounts in the assigned territory, including on-call and operating-room or emergency-room consultation as needed.
  • Collaborate with Trauma partners to grow and develop Foot & Ankle business in assigned geographies.
  • Maintain J&J sales equipment and promotional materials in proper condition and use them consistently with company policies and procedures.
  • Ensure timely product delivery to surgery sites.
  • Achieve business-plan objectives and sales goals or quotas through approved resources.
  • Complete administrative and other assigned duties accurately and promptly.
  • Invoice customers accurately for products.
  • Work with the Regional Sales Manager on business planning, targeting, and market strategy for the territory.
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