Sales Associate / Customer Service Representative

WellBiz Brands • Charlotte, NC

4d

About The Position

Drybar is a blow dry-only bar focused exclusively on blowouts. The company is seeking retail sales associates to provide excellent customer service to clients. The role involves working at a sustained, fast pace, using a point-of-sale system, multitasking, troubleshooting, and maintaining a professional demeanor under pressure. The listed Charlotte-area locations are managed together, and resumes are reviewed by the same recruiter.

Requirements

• At least 1 year of experience in a fast-paced, customer-service-centric environment, such as retail sales, customer service, store, or salon work.
• High school diploma or equivalent.
• Ability to work at a sustained, fast pace.
• Excellent problem-solving and troubleshooting skills.
• Track record of providing exceptional customer service.
• Ability to multitask with ease.
• Technical ability and skills to operate a point-of-sale system.
• Ability to maintain a professional demeanor under pressure.
• Ability to stand and/or walk for the duration of 6–8-hour shifts.

Nice To Haves

• Previous experience with point-of-sale systems is strongly preferred.
• Previous salon or spa experience is preferred but not required.

Responsibilities

• Provide excellent customer service to clients.
• Use logic and available support resources to solve problems at the front desk.
• Operate a point-of-sale system.
• Multitask and maintain a professional demeanor under pressure.
• Stand and/or walk for the duration of shifts lasting 6–8 hours.

Benefits

• Competitive compensation plan with potential earnings of $12–$15 per hour depending on performance; hourly wages start at $12.
• Free monthly services.
• Membership sales bonus.
• Flexible hours.
• Discounts on retail products.
• Clear career path for professional growth.
• Ongoing training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED