Sales Associate / Customer Service Representative

WellBiz Brands • Orlando, FL

5d

About The Position

Drybar is a blow dry-only bar focused exclusively on blowouts. The Sales Associate / Customer Service Representative provides excellent customer service to clients in a fast-paced environment and supports membership sales. The role requires operating a point-of-sale system, handling front-desk problems, multitasking, and maintaining a professional demeanor under pressure. Shifts are 6–8 hours and require standing and/or walking for their duration.

Requirements

• At least 2 years of experience in a fast-paced, customer-service-centric environment, such as retail sales, customer service, store, or salon work.
• Track record of providing exceptional customer service.
• Strong communication skills and attention to detail.
• Ability to work at a sustained, fast pace.
• Ability to stand and/or walk for the duration of 6–8-hour shifts.
• Excellent problem-solving and troubleshooting skills.
• Ability to multitask with ease.
• Technical ability to operate a point-of-sale system.
• High school diploma or equivalent.

Nice To Haves

• Previous experience with point-of-sale systems is strongly preferred.
• Previous salon or spa experience is preferred but not required.

Responsibilities

• Provide excellent customer service to clients.
• Support membership sales.
• Operate a point-of-sale system.
• Use logic and support resources to resolve problems at the front desk.
• Multitask and maintain a professional demeanor under pressure.

Benefits

• Competitive compensation starting at $15 per hour, with commission on membership sales.
• Free monthly services.
• Membership sales bonus.
• Flexible hours.
• Discounts on retail products and tools.
• Ongoing training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED