03358 Inside Sales

Sally Beauty Holdings•Oklahoma City, OK
•Onsite

About The Position

The Sales Associate/Beauty Advisor helps customers have a memorable shopping experience by advising them on hair color, cosmetics, skin care, and nail products. Sally Beauty provides product knowledge and training; the role calls for passion for beauty and a customer-focused approach. The position involves building customer relationships, recommending products, sharing information about promotions and loyalty programs, completing transactions, merchandising, and maintaining a professional store environment. A range of schedules and hours is available to suit different needs.

Requirements

  • High school diploma or equivalent.
  • Must be 18 years of age or older.
  • Must be available to meet the scheduling needs of the business.
  • Able to communicate clearly and concisely with customers, co-workers, and management.
  • Able to read and explain product labels.
  • Able to follow directions and perform other duties as assigned by the Manager.
  • Must be able to lift up to 25 pounds, occasionally while on a ladder, with or without accommodation.
  • The role involves long periods of standing and walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items; working around moving parts, carts, or machines; and occasional exposure to irritant chemicals, fumes, or odors.

Nice To Haves

  • One or more years of retail sales or customer service experience preferred.

Responsibilities

  • Build relationships with customers and inspire loyalty.
  • Recommend additional and complementary products.
  • Inform customers about current promotions and events.
  • Set up advertising displays and arrange merchandise to highlight sales and promotional events.
  • Inform customers about and enroll them in the Loyalty program.
  • Complete transactions accurately and efficiently.
  • Maintain a professional store environment and communicate inventory issues.
  • Demonstrate Sally Beauty Culture Values.
  • Apply product knowledge training to support customer service.

Benefits

  • Generous product discount and free sample products.
  • Product education.
  • Opportunity for growth.
  • May qualify for medical, dental, and vision benefits, 401(k), vacation, sick time, and holiday time depending on average hours worked.
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