03139 Inside Sales

Sally Beauty Holdings•Scottsdale, AZ

About The Position

The Sales Associate/Beauty Advisor focuses on creating a memorable shopping experience for customers by advising them on hair color, cosmetics, skin care, nails, and other beauty products. Sally Beauty provides product knowledge and training, while the employee contributes passion and personality. The role also involves maintaining a professional store environment and supporting sales and promotional activities. A range of working schedules and hours is available.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years old.
  • Must be available to meet the scheduling needs of the business.
  • Able to communicate clearly and concisely with customers, co-workers, and management.
  • Able to apply knowledge gained through product training to support customer service.
  • Able to read and explain product labels.
  • Able to follow directions and perform other duties as assigned by the Manager.
  • Able to lift up to 25 pounds, occasionally while on a ladder, with or without accommodation.
  • The position requires long periods of standing and walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities, and recurring lifting of moderately heavy items such as shipment or record boxes.
  • The position involves working around moving parts, carts, or machines and may occasionally include exposure to irritant chemicals, fumes, or odors.

Nice To Haves

  • At least 1 year of retail sales or customer service experience is preferred.

Responsibilities

  • Build customer relationships and inspire loyalty.
  • Recommend additional and complementary products.
  • Inform customers about current promotions and events.
  • Set up advertising displays and arrange merchandise to highlight sales and promotional events.
  • Inform customers about the Loyalty program and enroll them in it.
  • Complete transactions accurately and efficiently.
  • Maintain a professional store environment and communicate inventory issues.
  • Demonstrate Sally Beauty Culture Values.
  • Use product knowledge training to support customer service.
  • Read and explain product labels.
  • Follow directions and perform other duties as assigned by the Manager.

Benefits

  • Generous product discount and free sample products.
  • Product education.
  • Opportunity for growth.
  • May qualify for medical, dental, vision, 401(k), vacation, sick leave, and holiday time depending on average hours worked.
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