02304 Inside Sales

CosmoProf • Albuquerque, NM

5d • Onsite

About The Position

The Sales Associate/Beauty Advisor creates a memorable shopping experience and advises customers on hair color, cosmetics, skin care, and nails. Sally Beauty provides product knowledge and training to support customer service. The role involves building customer relationships, promoting products and loyalty enrollment, completing transactions, and maintaining an inviting, professional store environment. Work schedules and hours vary to suit different needs, subject to business scheduling requirements.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Must be available to meet the scheduling needs of the business.
• Able to communicate clearly and concisely with customers, co-workers, and management.
• Able to read and explain product labels.
• Must be able to lift up to 25 pounds, occasionally while on a ladder, with or without accommodation.
• The position requires long periods of standing and walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities, and recurring lifting of moderately heavy items such as shipment or record boxes.
• The position involves working around moving parts, carts, or machines and may occasionally include exposure to irritant chemicals; fumes and odors may also be encountered occasionally.

Nice To Haves

• One or more years of retail sales or customer service experience is preferred.

Responsibilities

• Build customer relationships and inspire loyalty.
• Recommend additional and complementary products.
• Inform customers about current promotions and events.
• Set up advertising displays and arrange merchandise to highlight sales and promotional events.
• Inform customers about and enroll them in the Loyalty program.
• Complete transactions accurately and efficiently.
• Maintain a professional store environment and communicate inventory issues.
• Demonstrate Sally Beauty Culture Values.
• Use product knowledge training to support customer service.
• Perform other duties as assigned by the manager.

Benefits

• Generous product discount and free sample products.
• Product education.
• Opportunity for growth.
• May qualify for medical, dental, vision, 401(k), vacation, sick time, and holiday time, depending on average hours worked.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED