Sales Architect

Blackfoot Telephone Cooperative Inc•Missoula, MT

20d•$135,000 - $155,000

About The Position

The Sales Architect provides advanced technical assistance and subject matter expertise to the sales organization, partnering with Sales Engineers and Account Executives to support revenue generation. This customer-facing role focuses on complex solution validation, technical discovery, proposal support, and technical engagements, ensuring customer needs align with solutions supported by Blackfoot Communications. The role participates throughout the technical sales lifecycle, including lead qualification, service availability requests, opportunity development, proposal creation, presentation support, and installation oversight through project completion. It requires effective communication with technical and non-technical stakeholders, internally and externally.

Requirements

Bachelor’s degree in Computer Science, Engineering, Telecommunications, or a related field, or equivalent experience.
2–5 years of experience in sales engineering, network engineering, telecommunications, or a related technical sales support role; the posting describes this as a suggested guideline rather than a strict consideration requirement.
Knowledge of company policies, procedures, and supported products and services.
Knowledge of telecommunications technologies and industry trends; IP telephony and unified communications architectures; the OSI model and layered network design; complex IP networking including MPLS, DWDM, and optical transport; licensed and unlicensed wireless technologies; SD-WAN, SASE, MPLS, fiber, and copper Ethernet services; SIP trunking; firewall and network security principles; and cloud computing.
Knowledge of Microsoft Office applications and network design tools such as Visio, as well as sales engineering concepts, technical sales support processes, and customer solution design.
Ability to assess customer technical requirements and recommend appropriate solutions; communicate technical concepts to technical and non-technical audiences; create, edit, and finalize technical documentation and presentations; design, document, and present technical solutions; and gather, analyze, and report technical and numerical data.
Ability to work independently and collaboratively across functions; build strong customer and internal relationships; position technical solutions to meet business needs; solve complex technical problems; manage multiple priorities; communicate professionally in writing and verbally; work accurately under deadlines; maintain confidentiality; and provide excellent customer service.
Ability to obtain and maintain a valid State driver’s license and meet company insurance requirements.

Responsibilities

Attend meetings with prospective and existing customers to support technical discovery and solution alignment alongside the sales team.
Assess customer network requirements and identify appropriate solutions within the Blackfoot product and service portfolio.
Support presentations of solution options and technical alternatives, responding to technology-related customer inquiries.
Conduct proactive and recurring network assessments for enterprise customers and strategic accounts, including service performance reviews, security posture evaluations, quarterly business reviews, and identification of upgrade or expansion opportunities.
Assist with creating and delivering technical presentations that highlight Blackfoot’s value proposition, competitive differentiation, and relevant industry trends.
Support responses to technical sections of Requests for Proposals (RFPs) and Requests for Information (RFIs).
Collaborate with network engineering, operations, and implementation coordination teams to ensure successful and timely customer deployments.
Serve as a technical liaison between Sales, Engineering, Implementation, and Product teams to support clear communication and efficient solution delivery.
Maintain working relationships with vendor technical contacts and participate in vendor-specific training and certification programs.
Provide internal feedback on competitive offerings, customer requirements, and market trends to support product development and go-to-market strategies.
Perform other duties and responsibilities as required to fulfill the job function or as assigned.