Sales and Service Specialist
About The Position
The Sales and Service Specialist supports customers in keeping their vehicles running safely while developing skills for a long-term career with Bridgestone Retail Operations. The position is intended as a pathway for future growth across the retail network. New and experienced retail or automotive candidates receive hands-on training, mentorship, and career-development support. The role delivers customer service and supports daily store operations. It includes helping customers in person and over the phone, recommending products and services, coordinating appointments, and learning store operations and business performance. The Specialist may support store leadership and serve as Manager-on-Duty when appropriate as part of their development. Pay range: $16.52–$25.82.
Requirements
- High school diploma or equivalent.
- Valid driver's license.
- Strong customer service and communication skills.
- Willingness to learn new systems and operational processes.
Nice To Haves
- Associate degree or equivalent technical or educational training.
- Previous retail sales experience.
- Previous automotive experience.
- Previous leadership or supervisory experience.
Responsibilities
- Deliver exceptional customer service in person and over the phone.
- Build trust and lasting relationships with customers.
- Recommend automotive products and services based on customer needs.
- Coordinate service appointments and communicate timelines.
- Support merchandising, inventory, and daily store operations.
- Assist with opening and closing procedures as needed.
- Learn all aspects of store operations and business performance.
- Support store leadership and serve as Manager-on-Duty when appropriate as part of professional development.
Benefits
- ASE-accredited training and company-paid ASE certification opportunities.
- Career advancement opportunities across more than 2,200 locations nationwide.
- Medical, dental, and vision coverage starting day 1.
- 401(k) with company match.
- Generous paid vacation and paid holidays.
- Flexible scheduling to support work-life balance.
- Daily Pay available.
- Supportive onboarding experience.
- Training and regular mentorship.
- Corporate social responsibility activities.
- Inclusive team and supportive work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
