Open Jobs Sales and Service Leader - Full Time

Sephora•Fresno, CA
•Onsite

About The Position

As a Sales and Service Leader at Sephora, you’ll lead by example to inspire the team, elevate client experiences, and help exceed store goals. Through coaching, collaboration, and a passion for beauty, you’ll help create a high-performing, inclusive environment where everyone thrives. The role supports store success through client engagement, product knowledge, personalized recommendations, team development, and daily operations. This is a full-time, hourly, non-exempt position requiring 30–40 hours per week. The schedule must accommodate peak retail operations, including nights, weekends, and holidays. The listed hourly pay range is $26.00–$29.90; actual pay depends on qualifications, experience, and other legitimate position- or location-specific factors.

Requirements

  • At least 2 years of leadership experience in a retail, hospitality, or service environment.
  • Ability to coach and inspire teams to achieve goals.
  • Strong sales and client service skills.
  • Excellent communication and interpersonal skills.
  • Comfort working in a fast-paced, dynamic environment.
  • Ability to quickly learn and share product knowledge and training.
  • Physical ability to lift and carry up to 50 pounds.
  • Meet the required minimum weekly shifts and hours, with punctuality and consistent attendance.
  • Availability during peak retail operations, including nights, weekends, and holidays.

Responsibilities

  • Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • Contribute to store performance through client engagement, product knowledge, and personalized recommendations.
  • Provide ongoing feedback and development to improve team performance.
  • Support onboarding and continued learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • Assist with inventory, visual merchandising, and maintaining store standards.
  • Promote an inclusive culture of openness and teamwork.
  • Uphold company policies and help create a safe and enjoyable shopping experience.

Benefits

  • Comprehensive healthcare and wellbeing benefits, based on eligibility.
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