Open Jobs Sales and Service Leader - Full Time
About The Position
The Sales and Service Leader at Sephora leads by example to inspire the store team, elevate client experiences, and help exceed goals. Through coaching, collaboration, and a passion for beauty, this role helps create a high-performing, inclusive environment. The leader contributes to store success through client engagement, product knowledge, personalized recommendations, team development, and daily operational support. This is a regular, full-time, hourly (non-exempt) position requiring 30–40 hours per week. The role must be available during peak retail operations, including nights, weekends, and holidays, and requires punctuality and consistent attendance. The position is based at the Sephora store in Ridgedale, Minnetonka, Minnesota.
Requirements
- At least 2 years of leadership experience in a retail, hospitality, or service environment.
- Proven ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Comfort working in a fast-paced, dynamic environment.
- Ability to learn quickly and absorb and share product knowledge and training.
- Ability to lift and carry up to 50 pounds.
- Availability for the required minimum weekly shifts and hours, including peak retail operations such as nights, weekends, and holidays.
- Punctuality and consistent attendance.
Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals.
- Contribute to store performance through client engagement, product expertise, and personalized recommendations.
- Provide ongoing feedback and development to improve team performance.
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
- Assist with inventory, visual merchandising, and maintaining store standards.
- Promote an open and inclusive culture where team members feel empowered.
- Uphold company policies and help create a safe and enjoyable shopping experience.
Benefits
- Comprehensive healthcare and wellbeing benefits, based on eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
