Open Jobs Sales and Service Leader - Full Time

Sephora•Orem, UT

4d•Onsite

About The Position

As a Sales and Service Leader at Sephora, you will lead by example to inspire the team, elevate client experiences, and exceed store goals. Through coaching, collaboration, and a passion for beauty, you will help create a high-performing, inclusive environment. The role includes driving client engagement and sales, developing team members, supporting daily store operations, and upholding company standards. Full-time hours are 30–40 per week, with availability required during peak retail operations, including nights, weekends, and holidays. The position is hourly and non-exempt.

Requirements

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
Proven ability to coach and inspire teams to achieve goals.
Strong sales and client service skills.
Excellent communication and interpersonal skills.
Comfortable working in a fast-paced and dynamic environment.
Ability to learn quickly and absorb and share product knowledge and training.
Physically able to lift and carry up to 50 pounds.
Availability for 30–40 hours per week, including nights, weekends, and holidays.

Responsibilities

Lead and inspire team members to deliver exceptional client service and achieve sales goals.
Drive store performance through client engagement, product knowledge, and personalized recommendations.
Provide ongoing feedback and development to elevate team performance.
Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
Assist with inventory, visual merchandising, and maintaining store standards.
Promote an open, inclusive culture where everyone feels empowered.
Uphold company policies and help create a safe and enjoyable shopping experience.
Meet required weekly shifts and hours, be available during peak retail operations, and maintain punctuality and consistent attendance.