Open Jobs Sales and Service Leader - Full Time
About The Position
As a Sales and Service Leader at Sephora, you will help drive store success by leading by example, inspiring the team, elevating client experiences, and exceeding goals. Through coaching, collaboration, and a passion for beauty, you will help create a high-performing, inclusive environment. The role combines team leadership and development with client engagement, sales, product knowledge, and daily store operations. You will support onboarding and ongoing learning, help maintain store standards, and uphold company policies to create a safe and enjoyable shopping experience. Full-time employees work 30–40 hours per week and must be available during peak retail operations, including nights, weekends, and holidays.
Requirements
- At least 2 years of leadership experience in a retail, hospitality, or service environment.
- Proven ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Comfort with a fast-paced and dynamic environment.
- Ability to quickly learn and share product knowledge and training.
- Physical ability to lift and carry up to 50 pounds.
- Meet the required minimum number of weekly shifts and hours, with full-time hours of 30–40 hours per week.
- Availability during peak retail operations, including nights, weekends, and holidays.
- Punctuality and consistent attendance.
Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals.
- Drive store performance through client engagement, product knowledge, and personalized recommendations.
- Provide ongoing feedback and development to improve team performance.
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
- Assist with inventory, visual merchandising, and maintaining store standards.
- Promote an inclusive culture where everyone feels empowered.
- Uphold company policies and help create a safe and enjoyable shopping experience.
Benefits
- Comprehensive healthcare and wellbeing benefits based on eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
