Open Jobs Sales and Service Leader - Full Time

Sephora • Kansas City, KS

7d • Onsite

About The Position

As a Sales and Service Leader at Sephora, you will lead by example to inspire the team, elevate client experiences, and help exceed store goals. Through coaching, collaboration, and a passion for beauty, you will help foster a high-performing and inclusive environment. The role supports store success through client engagement, product knowledge, personalized recommendations, team development, and daily operations.

Requirements

• Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
• Proven ability to coach and inspire teams to achieve goals.
• Strong sales and client service skills.
• Excellent communication and interpersonal skills.
• Comfortable working in a fast-paced and dynamic environment.
• Quick learner with the ability to absorb and share product knowledge and training.
• Physically able to lift and carry up to 50 pounds.
• Meet the required minimum number of weekly shifts/hours: 30–40 hours per week.
• Be available during peak retail operations, including nights, weekends, and holidays.
• Punctuality and consistent attendance.

Responsibilities

• Lead and inspire team members to deliver exceptional client service and achieve sales goals.
• Contribute to store performance through client engagement, product knowledge, and personalized recommendations.
• Provide ongoing feedback and development to elevate team performance.
• Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
• Assist with inventory, visual merchandising, and maintaining store standards.
• Promote an inclusive culture of openness and teamwork.
• Uphold company policies and help create a safe and enjoyable shopping experience.

Benefits

• Comprehensive healthcare and wellbeing benefits based on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed