Open Jobs Sales and Service Leader - Full Time

Sephora•Los Angeles, CA

12h•Onsite

About The Position

As a Sales and Service Leader at Sephora, you’ll help drive store success by leading by example, inspiring the team, elevating client experiences, and exceeding goals. Through coaching, collaboration, and a passion for beauty, you’ll foster a high-performing, inclusive environment. The role is full-time, hourly, and based at Sephora’s Beverly Center store in Los Angeles, California. Full-time employees work 30–40 hours per week and must be available during peak retail operations, including nights, weekends, and holidays.

Requirements

At least 2 years of leadership experience in a retail, hospitality, or service environment.
Proven ability to coach and inspire teams to achieve goals.
Strong sales and client service skills.
Excellent communication and interpersonal skills.
Comfort working in a fast-paced and dynamic environment.
Ability to quickly learn and share product knowledge and training.
Physical ability to lift and carry up to 50 pounds.
Availability for nights, weekends, and holidays during peak retail operations.
Punctuality and consistent attendance.

Responsibilities

Lead and inspire team members to deliver exceptional client service and achieve sales goals.
Contribute to store success through client engagement, product knowledge, and personalized recommendations.
Provide ongoing feedback and development to elevate team performance.
Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
Assist with inventory, visual merchandising, and maintaining store standards.
Promote an inclusive culture of openness and teamwork where everyone feels empowered.
Uphold company policies and Sephora standards, helping create a safe and enjoyable shopping experience.
Meet the required minimum number of weekly shifts and hours, maintain punctuality and consistent attendance, and be available during peak retail operations.