Sales and Marketing Operations Manager

Blueprint Technologies•Bellevue, WA

9d•Hybrid

About The Position

Blueprint is a technology solutions firm headquartered in Bellevue, Washington, with teams across the United States. The Sales and Marketing Operations Manager will build the structure, visibility, and operating discipline that support the company’s sales organization and growth. The role owns core processes and data connecting account planning, pipeline management, forecasting, proposals, contracting, delivery handoff, and performance reporting. It also owns marketing analysis, campaign measurement, attribution, account and contact segmentation, and the sales and marketing data used in the business development scorecard. This is an active, cross-functional role working directly with sales leaders and sellers to improve how opportunities are qualified, advanced, documented, forecasted, and transitioned. The manager connects sales with marketing, solution teams, delivery, recruiting, finance, legal, and executive leadership, helping teams make decisions using current information and ensuring follow-up is completed. The successful candidate applies practical process, maintains reliable data, turns reporting into business insight, and creates systems that enable high-quality work. The role is hybrid and based in Bellevue, Washington, with at least two days per week in the office and additional attendance as business needs require. For candidates based in Washington State, the anticipated annual compensation range is $124,000 to $163,700, with a midpoint of $143,900. Blueprint offers eligible employees a benefits package that may include medical, dental, and vision coverage; a Flexible Spending Account; a 401(k) plan; paid time off; parental leave; and professional growth and development opportunities. Benefits and eligibility may vary by role, employment status, and location.

Requirements

At least five years of experience in sales operations, revenue operations, marketing operations, commercial operations, business operations, or a related field in a B2B technology, consulting, or professional services environment.
Hands-on experience administering and improving an enterprise CRM, including data standards, reporting, dashboards, workflow, and user adoption.
Strong understanding of enterprise sales processes, pipeline stages, qualification, forecasting, account planning, proposals, contracting, and delivery handoff.
Advanced analytical skills and ability to turn imperfect or complex data into clear conclusions, risks, and recommended actions.
Experience analyzing marketing performance, including campaign measurement, attribution modeling, segmentation, and funnel analytics, and connecting marketing activity to pipeline and revenue outcomes.
Experience building repeatable cross-team processes without adding unnecessary friction.
Strong project management, documentation, prioritization, and follow-through across multiple concurrent workstreams.
Confidence working directly with senior leaders and sellers, with the judgment and tact to constructively challenge assumptions or data quality.
Excellent written and verbal communication skills and strong attention to detail.
High ownership, discretion, curiosity, and a continuous-improvement mindset.

Nice To Haves

Experience in an organization that sells consulting, professional services, managed services, technology solutions, and/or project-based statements of work.
Experience with business intelligence, spreadsheet, workflow-automation, productivity, and CRM-integration tools.
Hands-on experience with marketing automation platforms, account-based marketing tools, web and campaign analytics, partner-sourced pipeline, and multi-touch attribution models.
Experience supporting quota or target setting, incentive compensation, bookings and revenue reporting, pricing approvals, or margin analysis.
Experience using automation or AI to improve research, data quality, reporting, forecasting, proposal workflows, or seller productivity.

Responsibilities

Administer, govern, and continuously improve the sales CRM, including account, contact, activity, opportunity, pipeline, and forecast data.
Define and maintain standards for opportunity stages, qualification, required fields, next steps, close dates, probability, ownership, and closed-lost analysis.
Run weekly pipeline and forecast processes, prepare leadership views, identify risk and inconsistency, and follow through with sellers on decisions and updates.
Develop dashboards and reporting for pipeline coverage, stage movement, aging, conversion, sales cycle, bookings, revenue visibility, renewals, account concentration, source attribution, and seller activity where useful.
Translate sales data into clear insights and recommendations for leadership, identifying stalled opportunities, weak coverage, forecast risk, and needed process changes.
Support annual and quarterly planning, including targets, account segmentation, account ownership, capacity assumptions, and performance measurement.
Coordinate account-planning and business-review cadences and ensure action items, owners, decisions, and customer commitments are documented and completed.
Build and maintain workflows for opportunity intake, pursuit launch, proposal development, pricing approvals, statements of work, contracting, renewals, and delivery handoff.
Partner with finance on bookings, revenue outlook, pricing inputs, margin visibility, commissions or incentive administration, and reconciliation of CRM and financial data.
Partner with marketing on lead routing, campaign planning, account-based initiatives, event follow-up, and shared funnel definitions.
Analyze marketing performance by channel, program, and audience, including cost per lead, cost per opportunity, and pipeline and bookings sourced or influenced; recommend where to increase, reduce, or stop spend.
Define and maintain attribution rules for marketing-sourced, marketing-influenced, and partner-sourced pipeline, including first-touch, multi-touch, and account-level credit; ensure CRM and marketing automation data support the model.
Build and maintain account and contact segmentation for targeting, account-based initiatives, territory and coverage planning, and campaign measurement.
Own the data behind the business development scorecard: define metrics and sources, consolidate sales and marketing data, produce the scorecard regularly, and reconcile figures to CRM, marketing automation, and finance records.
Coordinate with solution, delivery, recruiting, and legal teams to surface resource, scope, contracting, compliance, and launch risks early.
Maintain sales templates, playbooks, account-plan formats, proposal resources, process documentation, and onboarding materials.
Evaluate and improve sales tools, integrations, automation, and AI-enabled workflows while protecting data quality and avoiding unnecessary complexity.
Support leadership with analysis and special projects related to growth, performance, customer concentration, service-line mix, and commercial operations.