Sales and Marketing OPC Specialist
About The Position
As a Sales Representative / OPC Greeter, you will serve as the first point of contact for the Westgate Resorts Marketing Team. In this dynamic, customer-facing role, you will engage with vacationers, promote the Westgate Resorts experience, and encourage qualified guests to visit our resort properties by offering exclusive discounts on attraction tickets and vacation packages. In addition to generating tour opportunities, you will assist with booking room nights, selling attraction tickets, and providing concierge-style services that help create memorable vacation experiences. Your ability to build rapport, identify guest needs, and deliver exceptional service will directly contribute to your success. Westgate Resorts is a leading hospitality company committed to delivering exceptional vacation experiences through innovative sales, marketing, and resort operations.
Requirements
- Outgoing, personable, and customer-focused, with strong interpersonal communication and face-to-face sales skills.
- Confident, persuasive, and resilient, with the ability to engage guests, overcome objections, and create memorable interactions.
- Detail-oriented and organized, capable of accurately handling cash, tickets, reservations, and POS transactions.
- Self-motivated team player who thrives in both independent and collaborative work environments.
- Flexible and dependable, with availability to work mornings, evenings, weekends, and holidays as business needs require.
- Energetic and adaptable, with the ability to stand for extended periods in both indoor and outdoor environments.
- High school diploma or GED required
Nice To Haves
- Previous hospitality, tourism, retail, customer service, or sales experience is preferred.
- Previous OPC, marketing, timeshare, vacation ownership, or sales experience is a plus, but not required.
Responsibilities
- Generate sales opportunities by engaging guests and presenting exclusive savings on local attractions, entertainment, and vacation experiences.
- Promote resort tours by building rapport with visitors, pre-qualifying prospective guests, and effectively communicating the value of Westgate ownership opportunities.
- Deliver exceptional, five-star customer service that enhances the guest experience while maximizing tour sign-ups and earning potential.
- Utilize a consultative sales approach to overcome objections, identify guest needs, and confidently close opportunities.
- Accurately process point-of-sale transactions, ticket sales, and guest reservations while maintaining attention to detail.
- Stay informed on current promotions, resort offerings, and attraction pricing to provide guests with the most compelling vacation packages and savings opportunities.
Benefits
- Access your earned income instantly and manage your money with free financial wellness tools through DailyPay.
- Earn daily cash incentives and substantial weekly bonuses by connecting qualified families with our 90-minute resort presentations.
- Experienced OPCs are eligible for a sign-on bonus: Earn $500 after booking 10 completed tours.
- Receive paid training along with a comprehensive benefits package and exclusive team member perks.
- Competitive earnings potential with a guaranteed base pay of $15.00 per hour or commission, whichever is greater.
- Enjoy a fun, energetic, and supportive work environment that recognizes and rewards success.
- Work alongside experienced leaders and mentors who are committed to helping you achieve your professional and financial goals.
- Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
- Paid Time Off – Vacation, Sick, and Personal Time to Recharge
- Paid Holidays
- 401(k) with Generous Company Match to Support Your Future
- Daily Pay – Access Your Earnings When You Need Them
- Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
- Wellness Programs to Support Your Well-Being
- Flexible Spending Accounts (FSA)
- Tuition Assistance to Help You Grow Your Career
- Military Leave
- Employee Assistance Program (EAP) – Support When You Need It Most
- Life, Disability, Accident, Critical Illness, and Hospital Insurance
- Pet Insurance for Your Furry Family Members
- Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
- Low-Cost Gym Membership
- NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents After 1 Year of Service
- Career Growth and Advancement Opportunities
- Community Involvement – Give Back and Make an Impact
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
