OPC Specialist (Sales & Marketing Representative)
About The Position
Westgate Resorts is seeking enthusiastic and motivated OPC Specialists (Sales & Marketing Representatives) to join our dynamic marketing team. In this role, you'll engage with vacationing guests, introduce them to the benefits of Westgate Resorts, and qualify families for our resort preview presentations. Through meaningful interactions and exceptional customer service, you'll help guests maximize their vacation experience while creating opportunities to increase your earnings. This role offers competitive earnings with hourly pay, uncapped commission opportunities, daily cash incentives, and weekly commission payouts. Successful team members often earn between $60,000 and $80,000+ annually, depending on performance and productivity. The position involves promoting Westgate Resorts and inviting qualified individuals to attend a resort preview presentation, educating guests on promotional offers, qualifying prospective guests, processing transactions, and participating in off-site marketing events.
Requirements
- An energetic, confident personality with a passion for building relationships and creating positive guest experiences.
- Strong interest in sales, marketing, hospitality, and guest engagement.
- Excellent communication, interpersonal, and customer service skills.
- Ability to confidently overcome objections and connect with guests from diverse backgrounds.
- Flexibility to work mornings, evenings, weekends, and holidays based on business needs.
- Ability to stand for extended periods and work in both indoor and outdoor environments.
- A positive attitude, strong work ethic, and willingness to learn.
Nice To Haves
- Previous OPC, hospitality, tourism, retail, customer service, or sales experience is preferred but not required.
- Comprehensive training is provided for motivated candidates.
Responsibilities
- Engage guests in a professional and friendly manner to promote Westgate Resorts and invite qualified individuals to attend a 90-minute resort preview presentation.
- Educate guests on available promotional offers and incentives, including attraction tickets, resort stays, and vacation packages.
- Qualify prospective guests according to company guidelines while delivering exceptional customer service.
- Accurately process point-of-sale transactions, including cash and credit card payments, while maintaining proper financial controls.
- Maintain a professional appearance and represent the Westgate brand with enthusiasm and integrity.
- Stay informed about current promotions, resort offerings, and attraction pricing to effectively communicate value to guests.
- Participate in off-site marketing events, conventions, and other high-traffic venues as business needs require.
Benefits
- Starting Pay: $15 Hourly versus Commission
- Access earned income instantly with DailyPay
- Competitive Earnings Potential with hourly pay, uncapped commission opportunities, daily cash incentives, and weekly commission payouts.
- Performance-Based Bonuses and Incentives, including sign-on and milestone bonuses for achieving key goals.
- Comprehensive Training and Development
- Exciting Work Environment
- Career Growth Opportunities
- Supportive Team Culture
- Weekly commission payouts and incentive programs.
- Paid training and mentorship from experienced industry professionals.
- Comprehensive benefits package and team member discounts (where applicable).
- Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
- Paid Time Off – Vacation, Sick, and Personal Time to Recharge
- Paid Holidays
- 401(k) with Generous Company Match
- Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
- Wellness Programs to Support Your Well-Being
- Flexible Spending Accounts (FSA)
- Tuition Assistance to Help You Grow Your Career
- Military Leave
- Employee Assistance Program (EAP) – Support When You Need It Most
- Life, Disability, Accident, Critical Illness, and Hospital Insurance
- Pet Insurance for Your Furry Family Members
- Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
- Low-Cost Gym Membership
- David A. Siegel Legacy Scholarship – One scholarship of up to $40,000 is awarded each year to one eligible dependent of a current Team Member.
- Career Growth and Advancement Opportunities
- Community Involvement – Give Back and Make an Impact
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
