OPC Partner (Sales & Marketing Specialist)

Westgate Resorts•Orlando, FL

23h•Onsite

About The Position

Westgate Resorts is seeking experienced OPC Sales and Marketing Specialists to engage guests at UCF sporting events and other sponsored events. The role promotes Westgate Resorts, explains promotional offers, and qualifies families for 90-minute resort preview presentations. Specialists help guests make the most of their vacation experience while supporting marketing goals and earning hourly pay or commission, whichever is greater. The position offers a guaranteed hourly rate, uncapped commission opportunities, and bi-weekly commission payouts. Work takes place at UCF events and may also include other sponsored events or locations such as Orlando resorts, hotels, theme parks, and attractions. The schedule is flexible, generally 1–2 days per week with shifts picked up as available, and requires availability for weekends and UCF home games. Day and night shifts are required. Comprehensive training is provided.

Requirements

Energetic, confident personality with a passion for relationship-building and positive guest experiences.
Strong interest in sales, marketing, hospitality, and guest engagement.
Excellent communication, interpersonal, and customer service skills.
Ability to overcome objections confidently and connect with guests from diverse backgrounds.
Flexibility to work mornings, evenings, weekends, and holidays based on business needs; availability for weekends or UCF home games is required.
Ability to stand for extended periods and work in indoor and outdoor environments.
Positive attitude, strong work ethic, and willingness to learn.

Nice To Haves

Previous OPC, hospitality, tourism, retail, customer service, or sales experience is preferred but not required.

Responsibilities

Engage guests professionally and in a friendly manner to promote Westgate Resorts and invite qualified individuals to attend a 90-minute resort preview presentation.
Explain promotional offers and incentives, including attraction tickets, resort stays, and vacation packages.
Qualify prospective guests according to company guidelines while providing exceptional customer service.
Process point-of-sale transactions accurately, including credit card payments, and maintain proper financial controls.
Maintain a professional appearance and represent the Westgate brand with enthusiasm and integrity.
Stay informed about current promotions, resort offerings, and attraction pricing to communicate value effectively.
Participate in off-site UCF marketing sporting events.

Benefits

Competitive compensation with guaranteed hourly pay, uncapped commission opportunities, and bi-weekly commission payouts.
Performance-based earning opportunities and incentives.
Paid training and mentorship from experienced industry professionals.
Career growth and advancement opportunities.
Comprehensive benefits package and team member discounts, where applicable.
401(k) with company match.
Daily Pay access to earnings.
Wellness programs.
Tuition assistance.
Employee Assistance Program (EAP).
Pet insurance.
Loyalty program discounts on hotels, cruises, resorts, restaurants, and entertainment.
Low-cost gym membership.
David A. Siegel Legacy Scholarship: one scholarship of up to $40,000 each year for one eligible dependent of a current Team Member.
Community involvement opportunities.