OPC Partner

Westgate Resorts•Orlando, FL

1d•Onsite

About The Position

Westgate Resorts is seeking experienced OPC Sales and Marketing Specialists to engage with guests attending UCF sporting events and other sponsored events, introduce them to Westgate Resorts, and qualify families for resort preview presentations. The role involves building relationships, delivering exceptional customer service, explaining promotional offers, and inviting qualified guests to attend a 90-minute resort preview presentation. The position works at UCF events and may also be based at other sponsored events or Orlando-area resorts, hotels, theme parks, and attractions. The schedule is flexible but requires working one to two days per week, picking up shifts as available, and being available for weekends or UCF home games. Both day and night shifts are required. Starting pay is $15 per hour or commission, whichever is greater, with uncapped commission opportunities and bi-weekly commission payouts. Paid training, mentorship, performance-based incentives, team member discounts, and career development opportunities are offered.

Requirements

Energetic, confident personality and a passion for building relationships and creating positive guest experiences.
Strong interest in sales, marketing, hospitality, and guest engagement.
Excellent communication, interpersonal, and customer service skills.
Ability to overcome objections confidently and connect with guests from diverse backgrounds.
Flexibility to work mornings, evenings, weekends, and holidays based on business needs.
Ability to stand for extended periods and work in indoor and outdoor environments.
Positive attitude, strong work ethic, and willingness to learn.
Must be flexible with schedule; work one to two days per week, pick up shifts as available, and be available on weekends or when UCF has home games.
Day shift and night shift availability are required.

Nice To Haves

Previous experience in OPC, hospitality, tourism, retail, customer service, or sales is preferred but not required.

Responsibilities

Engage guests professionally and in a friendly manner to promote Westgate Resorts and invite qualified individuals to a 90-minute resort preview presentation.
Explain promotional offers and incentives, including attraction tickets, resort stays, and vacation packages.
Qualify prospective guests according to company guidelines while providing exceptional customer service.
Process point-of-sale transactions, including credit card payments, and maintain proper financial controls.
Maintain a professional appearance and represent the Westgate brand with enthusiasm and integrity.
Stay informed about current promotions, resort offerings, and attraction pricing to communicate value to guests.
Participate in off-site UCF marketing sporting events.

Benefits

Competitive hourly pay or commission, whichever is greater, with uncapped commission opportunities and bi-weekly commission payouts.
Performance-based incentives.
Paid training and mentorship from experienced industry professionals.
Career growth and advancement opportunities.
Comprehensive benefits package and team member discounts where applicable.
401(k) with company match.
Daily Pay access to earnings.
Wellness programs.
Tuition assistance.
Employee Assistance Program (EAP).
Pet insurance.
Loyalty program discounts on hotels, cruises, resorts, restaurants, entertainment, and more.
Low-cost gym membership.
Eligible dependent scholarship of up to $40,000 awarded annually to one dependent of a current Team Member.
Community involvement opportunities.