Sales and Leasing Consultant - First Texas Honda

Continental Auto Group•Austin, TX

About The Position

First Texas Honda is seeking an ambitious, customer-focused Sales and Leasing Consultant, referred to in the posting as a Product Specialist. The company provides intensive paid sales training to teach candidates auto sales within a customer-centric, value-creation sales experience, along with Honda product knowledge. The role guides customers through a negotiation-free vehicle purchase experience. Prior sales experience is preferred but not required; candidates who are willing to learn will be trained. Training pay is guaranteed at $4,000 per month, followed by commission-based compensation. The consultant identifies customer needs and buying motivations, matches customers with appropriate vehicles, presents products, conducts demonstration drives, and asks customers to purchase. The role also includes ongoing learning, customer education, follow-up and support before and after purchase, accurate database entry, and communication tracking. Consultants are expected to learn vehicle financing and present financing options, with the opportunity to advance to an elite product specialist who manages the sales process through ancillary financial product presentations and purchase-document signing. The position requires careful preparation of purchase agreements, appraisal information, credit applications, and other documentation, as well as compliance with local, state, and federal reporting guidelines. First Texas Honda is locally owned and family operated. The posting describes the Continental Automotive Group as an equal opportunity employer committed to a diverse, equal, and inclusive workplace and a drug-free workplace.

Requirements

  • Strong verbal and written communication ability.
  • Strong listening skills.
  • Ability to take instruction and follow direction.
  • Punctuality.
  • Strong customer focus and a growth mindset.
  • Must have held a valid driver's license for at least one year and have a clean driving record.
  • Must be at least 18 years of age.
  • Must provide a social security card and completed job application and complete drug screening.

Nice To Haves

  • Associate or bachelor's degree preferred.
  • Prior automotive sales experience preferred.
  • English/Spanish bilingualism is a plus.
  • Ambition and willingness to learn.

Responsibilities

  • Identify customers’ needs and buying motivations and match them with the correct vehicle.
  • Conduct product presentations and demonstration drives, and ask customers to purchase the vehicle.
  • Continuously improve vehicle and sales-process knowledge and educate customers about products and processes.
  • Assist customers at initial contact, follow up professionally, and support them after purchase.
  • Track customers by meticulously entering information into the database.
  • Follow up by phone and email and document all customer communications.
  • Learn and understand vehicle financing and present financing options to customers.
  • Work toward handling the entire sales experience, including presenting ancillary financial products and obtaining signed purchase documents.
  • Prepare purchase agreements, appraisal information, credit applications, and other documentation with close attention to detail.
  • Follow local, state, and federal reporting guidelines.

Benefits

  • $4,000 per month guaranteed training pay; compensation is commission-based.
  • Employer-paid dental insurance.
  • Employer-paid life insurance.
  • Employer-paid medical insurance.
  • Employer-paid health savings account contribution.
  • Employer-paid wellness clinic.
  • Employer-paid annual flu vaccinations.
  • Employer percentage matching for 401(k).
  • Employer-paid parental leave.
  • Five paid bereavement days per year for immediate family members after 60 days.
  • Paid vacation: 5 days per year after 60 days through one year; 14 days per year after one through three years; 19 days per year after three through seven years; and 24 days per year after seven years.
  • Annual Christmas bonus based on tenure.
  • Annual Christmas party and employee appreciation dinner.
  • Employee vehicle purchase program.
  • Employee discounts on collision repair, parts, and service.
  • Bi-weekly pay, paid on Fridays.
  • Thanksgiving, Christmas, and New Year's holidays.
  • Employer-paid lunches every Saturday and lunches or dinners for special occasions.
  • Access to an in-house insurance agency and in-house marketing agency.
  • Voluntary term and whole life insurance, AFLAC supplemental coverage, vision plan, pet insurance, and Legal Shield.
  • $200 donation to a charity of the employee's choice with approval.
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