Sales and Leasing Consultant

Presbyterian Villages of Michigan•Redford Township, MI

About The Position

The Sales and Leasing Consultant leads the sales and leasing strategy function. The role includes conducting Village tours, responding to inquiries and information requests, and establishing, monitoring, updating, and maintaining prospect files. The consultant promotes Village housing accommodations and additional services to prospective residents and their families, and supports sales and marketing efforts to increase referrals and strengthen the Village’s reputation. The position requires timely follow-up with leads and prospective residents, maintaining records in a CRM database, and assisting with prospect and resident information gathering and documentation. The consultant also participates in meetings and training, follows applicable organizational and regulatory policies, and performs other duties as assigned.

Requirements

High school diploma or GED.
Valid driver's license and reliable transportation.
Ability to work a flexible schedule, including evenings and weekends as assigned.
Ability to operate a computer.
Proficiency with MS Excel, MS Outlook, MS Word, MS Publisher, and MS PowerPoint.

Nice To Haves

Associate degree or bachelor's degree preferred.
Knowledge of medical terminology preferred.
One year of marketing, public relations, sales, or admissions experience preferred.

Responsibilities

Respond to inquiries and provide information about the Village in a timely manner.
Schedule and conduct Village tours, educating prospective residents and families about the Village and its services and guiding them through relevant areas.
Assist with sales and marketing efforts to increase referrals and reputation, including on-site and off-site events, outreach, networking, and relationship-building meetings.
Build relationships with prospective residents by identifying needs, maintaining contact, and providing follow-up.
Promote and sell Village housing accommodations and additional services using appropriate promotional materials and communication.
Enter all leads, including website leads, into the CRM database and conduct timely follow-up.
Gather information and establish resident and prospect records, including filing, revising and updating records and charts, collecting required data and documentation, and entering data.
Attend and participate in appropriate meetings and training opportunities to stay informed and develop skills.
Follow Presbyterian Villages policies and procedures, safety policies and procedures, and applicable federal, state, and local regulations.
Perform other duties as assigned.