Sales and Leasing Consultant

Hendrick Automotive Group•Frisco, TX

33d•Onsite

About The Position

The Sales and Leasing Consultant sells new or used vehicles profitably while ensuring customer satisfaction. The role has no direct supervisory responsibilities. The employee is expected to meet dealership sales goals, maintain customer satisfaction at or above company standards, follow company policies and safety regulations, and demonstrate the company’s Core Values. The role requires regular and predictable attendance; scheduled shifts may include evenings, weekends, and holidays. Duties are performed throughout the dealership, indoors and outdoors, and on customer test drives.

Requirements

High school diploma desired.
Automotive field of study or work experience desired.
Prior sales and/or customer service experience desired.
Valid driver’s license.
Intermediate knowledge of Microsoft Office products.
Intermediate ability to learn web applications for customer management.
Ability to understand and follow instructions and communicate effectively with customers and company personnel.
Ability to read and comprehend instructions, correspondence, and memos, and to present information effectively in one-on-one and small-group situations.
Ability to add, subtract, multiply, and divide.
Ability to apply common-sense understanding to carry out instructions and deal with standardized situations.
Regular and predictable attendance.
The employee is regularly required to talk or hear, and frequently required to stand, walk, and sit. The role involves heavy standing work and frequent movement around dealership facilities and the outdoor car lot.

Nice To Haves

Up to 3 years of desired work experience.

Responsibilities

Meet dealership sales goals.
Greet customers and determine the make, type, and quality of vehicle they want.
Explain vehicle features and demonstrate vehicle operation in the showroom or on a test drive.
Suggest optional equipment for customers to purchase.
Compute and quote sales prices, including tax, trade-in allowance, and discounts.
Complete paperwork associated with vehicle sales, including sales slips or contracts.
Arrange vehicle delivery and registration.
Research the availability of models and optional equipment.
Engage in business development.
Address customer concerns.
Maintain CSI at or above company standards.
Maintain an organized, clean, and safe work area.
Participate in required training.
Record all hours worked accurately in the company timekeeping system.
Follow Safeguards rules and regulations.
Demonstrate the Company’s Core Values.
Comply with company policies and procedures.
Observe Federal, State, Local, and Company safety rules and regulations while performing duties.
Perform other duties as assigned.