Sales Advocate

Mobilelink USA LLC • Champaign, IL

1d • $25,000 - $50,000 • Onsite

About The Position

Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Sales Advocate to help customers find wireless products and services suited to their needs. The role offers training and tools, commission-based earning potential, and opportunities for advancement into leadership. Sales Advocates may occasionally participate in Cricket Wireless sales events, community engagements, and promotional activities. Participation is a condition of employment, with reasonable notice provided.

Requirements

• Clear communication skills and technical aptitude.
• Commitment to exemplary customer service, honesty, and integrity.
• At least 18 years old and legally able to work in the United States without restrictions.
• Able to work a minimum of 32 hours per week, including evenings, weekends, and holidays.
• Reliable transportation to the work location.
• Live within 30 minutes of the home store and be flexible to work at multiple locations within a district as needed.
• Ability to operate a personal computer.
• Follow the Team Color policy and maintain a neat, professional appearance.
• Able to lift up to 10 pounds, bend, squat, stretch, and stand for long periods, with or without reasonable accommodation.
• Able to work in a fast-paced environment, follow instructions to completion, and solve problems under pressure.

Nice To Haves

• Retail sales experience is helpful but not required.
• Strong social media presence preferred.

Responsibilities

• Provide compassionate, attentive customer service and understand customers’ needs.
• Offer tailored solutions to individuals, families, and businesses.
• Represent Mobilelink and the Cricket brand professionally and courteously.
• Assist leaders with store operations and duties.
• Meet sales goals and key performance indicators.
• Participate in scheduled outside sales events, community engagements, and promotional activities; engage customers, represent Cricket products and services, distribute marketing materials, and assist with event setup or breakdown.

Benefits

• Unlimited earning potential through commission plans.
• Unlimited growth potential and a career path offering opportunities for advancement into leadership.
• Paid time off after 90 days.
• Dental insurance.
• Health insurance.
• Vision insurance.
• Company-paid life insurance.
• Potential additional bonus payments for achieving sales goals and KPIs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed