Sales Advocate PT - PA 516 (32630)

Cricket Wireless•Philadelphia, PA

10d•$13 - $14•Onsite

About The Position

Talk4less Wireless, an authorized Cricket Wireless dealer, is hiring a part-time Sales Advocate at its Aramingo location in Philadelphia. The role sells no-contract wireless phones, service plans, and accessories while delivering outstanding customer service and working to retain and gain customers. The position is suited to a motivated, competitive, coachable person who can balance customer experience with performance goals in a fast-paced sales environment. Sales Advocates greet customers promptly and warmly, learn current promotions, pricing changes, and policies, and handle administrative and operational tasks. They help maintain a clean, well-stocked, compliant store; prepare it for opening and secure it at closing; and communicate with management to resolve issues. The role also involves collaborating with peers and store leaders, participating in outside sales events or promotions, and working flexible hours, including weekends and holidays, at various locations.

Requirements

High school diploma/GED or equivalent experience.
One year of retail sales or customer service experience.
Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling.
Customer-service focus and the ability to connect with customers.
Competitive drive and confidence to succeed in a fast-paced sales environment.
Willingness to work collaboratively with peers and store leaders.

Nice To Haves

Wireless sales experience is preferred but not required.
Management experience is preferred for advancement into store management or ownership, but is not required.

Responsibilities

Greet customers in a friendly and timely manner and create a positive customer experience and work environment.
Learn and stay current on promotions, price changes, and policy updates.
Complete administrative and operational tasks, including filing paperwork and communicating with management to resolve issues.
Maintain store cleanliness, stock accessories, and keep displays current and compliant with corporate standards.
Arrive on time, prepare the store to open, close it properly, and secure sensitive items.
Sell no-contract wireless phones, service plans, and accessories in a fast-paced environment.
Deliver outstanding service with the goal of retaining existing customers and gaining new customers.
Participate in outside sales events or promotions.
Work alongside peers and store leaders, sharing and learning best practices and resolving customer issues.
Balance customer experience and performance goals.
Work flexible hours, including weekends and holidays, at various locations.