Sales Advocate

Mobilelink USA LLC•Mountain Home, AR

11d•$25,000 - $50,000•Onsite

About The Position

Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is seeking a Sales Advocate to help customers find wireless products and services that suit their needs. The role offers training, tools, commission-based earning potential, and opportunities for advancement into leadership. Sales Advocates provide customer service, recommend tailored solutions, represent Mobilelink and the Cricket brand, support store operations, and work toward sales goals and KPIs. Employees may also be required to participate in scheduled outside sales events, community engagements, and promotional activities. The position requires at least 32 hours of work per week, including evenings, weekends, and holidays, and may involve working at multiple locations within a district.

Requirements

Clear communication skills, a positive attitude, and technical aptitude.
Commitment to exemplary customer service, honesty, and integrity.
At least 18 years old and legally able to work in the United States without restrictions.
Ability to work a minimum of 32 hours per week, including evenings, weekends, and holidays.
Reliable transportation to the work location.
Live within 30 minutes of the home store and have flexibility to work at multiple locations within a district as needed.
Ability to operate a personal computer.
Adhere to the Team Color policy and maintain a neat, professional appearance.
Ability to lift up to 10 pounds, bend, squat, and stretch for inventory and stocking, and stand for long periods, with or without reasonable accommodation.
Ability to work in a fast-paced environment, follow instructions through completion, and problem-solve under pressure.

Nice To Haves

Retail sales background is helpful but not required.
Strong social media presence preferred.

Responsibilities

Provide compassionate, attentive customer service and understand customers’ needs.
Offer tailored solutions to individuals, families, and businesses.
Represent Mobilelink and the Cricket brand professionally and courteously.
Assist leaders with store operations and duties.
Achieve sales goals and KPIs.
Participate in scheduled outside sales events, community engagements, and promotional activities as required.
At events, engage with customers, represent Cricket Wireless products and services, distribute marketing materials, and assist with setup or breakdown.