Sales Advocate
About The Position
Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Sales Advocate to help customers find suitable wireless products and services. The role provides training and tools, offers commission-based earning potential, and includes a career path with opportunities for advancement into leadership. Sales Advocates may occasionally participate in outside sales events, community engagements, and promotional activities for Cricket Wireless. These activities are considered a condition of employment, and employees will receive reasonable notice.
Requirements
- Clear communication skills, a positive attitude, and technical aptitude.
- Commitment to exemplary customer service, honesty, and integrity.
- At least 18 years old and legally able to work in the United States without restrictions.
- Able to work a minimum of 32 hours per week, including evenings, weekends, and holidays.
- Reliable transportation to the work location.
- Live within 30 minutes of the home store and be flexible to work at multiple locations within a district as needed.
- Ability to operate a personal computer.
- Follow the Team Color policy and maintain a neat, professional appearance.
- Able to lift up to 10 pounds, bend, squat, and stretch for inventory and stocking, and stand for long periods, with or without reasonable accommodation.
- Able to work in a fast-paced environment, follow instructions to completion, and solve problems under pressure.
Nice To Haves
- Background in retail sales.
- Strong social media presence.
Responsibilities
- Provide compassionate, attentive customer service and understand customers’ needs.
- Offer tailored solutions to individuals, families, and businesses.
- Represent Mobilelink and the Cricket brand professionally and courteously.
- Assist leaders with store operations and other duties.
- Achieve sales goals and key performance indicators.
- Occasionally participate in outside sales events, community engagements, and promotional activities.
- At events, engage with customers, represent Cricket Wireless products and services, distribute marketing materials, and assist with setup or breakdown.
Benefits
- Unlimited earning potential through commission plans.
- Unlimited growth potential.
- Paid time off after 90 days.
- Dental insurance.
- Health insurance.
- Vision insurance.
- Company-paid life insurance.
- Bonus payments may be earned by achieving sales goals and KPIs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
