Sales Advocate

Mobilelink USA LLC•Crawfordsville, IN

4d•$25,000 - $50,000•Onsite

About The Position

Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Sales Advocate to help customers find wireless solutions suited to their needs. The company provides training and tools, a commission-based earning opportunity, and a career path with potential for advancement into leadership. The role is based at the Crawfordsville, Indiana store, with flexibility to work at multiple locations within the district as needed. The position may require occasional participation in outside sales events, community engagements, and promotional activities on behalf of Cricket Wireless. Employees will receive reasonable notice of scheduled events, and participation is a condition of employment. Event duties may include engaging with customers, representing Cricket products and services, distributing marketing materials, and helping set up or break down events.

Requirements

Have clear communication skills, a positive attitude, and technical aptitude.
Demonstrate commitment to exemplary customer service, honesty, and integrity.
Be at least 18 years old and legally able to work in the United States without restrictions.
Be able to work a minimum of 32 hours per week, including evenings, weekends, and holidays.
Have reliable transportation to the location.
Live within 30 minutes of the home store and be flexible to work at multiple district locations as needed.
Be able to operate a personal computer.
Follow the Team Color policy and maintain a neat, professional appearance.
Be able to lift up to 10 pounds, bend, squat, and stretch for inventory and stocking, and stand for long periods, with or without reasonable accommodation.
Be able to work in a fast-paced environment, follow instructions through to completion, and solve problems under pressure.

Nice To Haves

A background in retail sales is helpful but not required.
A strong social media presence is preferred.

Responsibilities

Provide compassionate, understanding customer service.
Offer tailored solutions to individuals, families, and businesses.
Represent Mobilelink and the Cricket brand professionally and courteously.
Assist leaders with store operations and duties.
Achieve sales goals and key performance indicators.
Participate in scheduled outside sales events, community engagements, and promotional activities.
At events, engage with customers, represent Cricket products and services, distribute marketing materials, and assist with setup or breakdown.