Sales Advocate

Mobilelink USA LLC•Haring Township, MI

13d•$25,000 - $50,000•Onsite

About The Position

Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Sales Advocate to serve customers by identifying their needs and providing suitable solutions. The company provides training and tools, commission-based earning opportunities, and a career path with potential for advancement into leadership. Employees may occasionally participate in outside sales events, community engagements, and promotional activities on behalf of Cricket Wireless. These events support customer acquisition, brand awareness, and business growth, and participation is a condition of employment. Employees receive reasonable notice of scheduled events. Event duties may include engaging with customers, representing Cricket Wireless products and services, distributing marketing materials, and helping set up or break down events.

Requirements

Clear communication skills, a positive attitude, and technical aptitude.
Commitment to exemplary customer service, honesty, and integrity.
Be at least 18 years old and legally able to work in the United States without restrictions.
Ability to work a minimum of 32 hours per week, including evenings, weekends, and holidays.
Reliable transportation to the work location.
Live within 30 minutes of the home store and be flexible to work at multiple locations within a district as needed.
Ability to operate a personal computer.
Follow the Team Color policy and maintain a neat, professional appearance.
Ability to follow instructions through to completion and solve problems under pressure.
Ability to work in a fast-paced environment.
Ability to lift up to 10 pounds; bend, squat, and stretch for inventory and stocking; and stand for long periods, with or without reasonable accommodation.

Nice To Haves

A background in retail sales is helpful but not required.
A strong social media presence is preferred.

Responsibilities

Provide compassionate, customer-focused service and understand customers’ needs.
Offer tailored solutions to individuals, families, and businesses, and build value in those solutions.
Represent Mobilelink and the Cricket brand professionally and courteously.
Assist leaders with store operations and other duties.
Achieve sales goals and key performance indicators.
Participate as required in outside sales events, community engagements, and promotional activities; engage with customers, represent products and services, distribute marketing materials, and assist with event setup or breakdown.