Sales Advocate FT - LUB 285
About The Position
Talk4less Wireless, an authorized Cricket Wireless dealer, is seeking a full-time Sales Advocate for its Lubbock, Texas location. The role focuses on selling wireless phones, service plans, and accessories while providing friendly customer service and supporting customer retention. The successful candidate is motivated, competitive, honest, coachable, and comfortable working in a fast-paced sales environment. The position also includes store operations, administrative tasks, maintaining store presentation, and participating in sales events or promotions. Compensation is listed as $11.00–$13.00.
Requirements
- High school diploma, GED, or equivalent experience.
- One year of retail sales or customer service experience.
- Proficiency with word processing, spreadsheets, basic computer tasks, troubleshooting, point-of-sale systems, and cash handling.
- Willingness to work in a fast-paced sales environment and provide customer-focused service.
Nice To Haves
- Wireless sales experience; experience with AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, or similar providers is preferred but not required.
- Management experience is preferred for advancement into store management or ownership, but is not required.
Responsibilities
- Greet customers promptly and create a friendly, positive customer experience.
- Learn and stay informed about promotions, price changes, and policy updates.
- Complete administrative and operational tasks, including filing paperwork and forms and communicating with management to resolve issues.
- Maintain store cleanliness, stock accessories, and keep displays current and compliant with corporate standards.
- Arrive on time, prepare the store to open, close the store properly, and secure sensitive items.
- Sell no-contract wireless phones, service plans, and accessories in a fast-paced environment.
- Provide outstanding service with the goal of retaining existing customers and gaining new ones.
- Participate in outside sales events or promotions.
- Work alongside peers and store leaders, sharing and learning best practices and resolving customer issues.
- Balance customer experience with performance goals.
- Work flexible hours, including weekends and holidays, at various locations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
