Sales Advocate FT - LUB 175
About The Position
Talk4less Wireless, an authorized Cricket Wireless dealer, is seeking an ambitious, goal-oriented sales representative who emphasizes customer service and retention. The role sells no-contract wireless phones, service plans, and accessories in a fast-paced retail environment. The company values candidates who are coachable, motivated, confident, competitive, honest, and willing to contribute to the team. Additional talents may be applied to the business and could earn extra incentives. Sales Advocates provide friendly, timely customer service; learn promotions, pricing changes, and policy updates; perform administrative and operational tasks; and maintain store cleanliness, inventory, displays, and opening and closing procedures. They work with peers and store leaders, balance customer experience with performance goals, participate in outside sales events or promotions, and may work flexible hours, weekends, holidays, and at various locations.
Requirements
- High school diploma/GED or equivalent experience.
- One year of retail sales or customer service experience.
- Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, point-of-sale systems, and cash handling.
- Willingness to work in a fast-paced sales environment and alongside peers and store leaders.
Nice To Haves
- Wireless sales experience, including experience with AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, or similar providers.
- Management experience, preferred for advancement into store management or ownership.
Responsibilities
- Greet customers in a friendly and timely manner and foster a positive work environment.
- Learn promotions, price changes, and policy updates proactively.
- Complete administrative and operational tasks, including filing paperwork and forms and communicating with management to resolve issues.
- Maintain store cleanliness, stock accessories, and keep displays current and compliant with corporate standards.
- Manage time effectively, arrive on time, prepare the store for opening, close the store properly, and secure sensitive items.
- Connect with customers as a passionate customer advocate and provide resolutions to issues.
- Work alongside peers and store leaders, learning and sharing best practices while serving customers.
- Balance customer experience with performance goals.
- Sell no-contract wireless phones, service plans, and accessories in a fast-paced environment.
- Deliver outstanding service with the goal of retaining existing customers and gaining new ones.
- Participate in outside sales events or promotions.
- Work flexible hours, including weekends and holidays, and at various locations.
Benefits
- Base pay plus commission.
- Extra incentives may be earned for additional talents and skills applied to the business.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
